NinjaOne incident

EU - Agents reporting Offline

Resolved after 5 hours 4 minutes, affecting Europe (EU), on September 2, 2026.

monitoring Sep 02, 2026, 11:35 AM UTC

A fix has been implemented and we are monitoring the results.

Started
Sep 02, 2026, 07:25 AM UTC
Resolved
Sep 02, 2026, 12:30 PM UTC
Duration
5h 4m
Detected by Pingoru
Sep 02, 2026, 07:25 AM UTC

Affected components

Europe (EU)

Update timeline

  1. investigating Sep 02, 2026, 07:25 AM UTC

    We are currently investigating an issue where some endpoints are incorrectly reporting as "Offline" within the NinjaOne dashboard

  2. identified Sep 02, 2026, 11:12 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Sep 02, 2026, 11:35 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Sep 02, 2026, 12:30 PM UTC

    This incident has been resolved.

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