Resolved after 2 hours 5 minutes, affecting NextivaONE and NextOS Platform, on December 12, 2025.
A fix has been implemented, and we are monitoring the results. At this time, we see access to NextivaONE, NextOS, and Np3 as well as functionality restored to normal.
Affected components
Update timeline
- investigating Dec 12, 2025, 01:49 AM UTC
We are currently investigating an issue affecting NextivaONE in which users encounter an error when attempting to use the application.
- identified Dec 12, 2025, 02:21 AM UTC
The issue has been identified and engineers are currently working on the fix. We will continue to update through resolution.
- identified Dec 12, 2025, 02:55 AM UTC
Engineers are implementing a fix. We will continue to update through completion.
- identified Dec 12, 2025, 03:26 AM UTC
We are continuing to work on the fix for this issue.
- monitoring Dec 12, 2025, 03:41 AM UTC
A fix has been implemented, and we are monitoring the results. At this time, we see access to NextivaONE, NextOS, and Np3 as well as functionality restored to normal.
- resolved Dec 12, 2025, 03:54 AM UTC
This Incident has bene resolved.
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