Resolved after 6 minutes, affecting Nextiva Call Center, on September 18, 2026.
A subset of users are experiencing issues logging into their Nextiva call center account via username. Engineers are engaged and currently working on resolution. Users can login via email as a workaround until this issue is resolved
Affected components
Nextiva Call Center
Update timeline
- identified Sep 18, 2026, 02:34 PM UTC
A subset of users are experiencing issues logging into their Nextiva call center account via username. Engineers are engaged and currently working on resolution. Users can login via email as a workaround until this issue is resolved
- resolved Sep 18, 2026, 02:41 PM UTC
This incident has been resolved
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