Nextiva incident

Nextiva communciations login failures

Resolved after 28 minutes, affecting NextivaONE and NextOS Platform, on January 7, 2026.

identified Jan 07, 2026, 03:58 AM UTC

Engineers have identified the issue and currently taking steps to remediate the incident.

Started
Jan 07, 2026, 03:42 AM UTC
Resolved
Jan 07, 2026, 04:10 AM UTC
Duration
28m
Detected by Pingoru
Jan 07, 2026, 03:42 AM UTC

Affected components

NextivaONENextOS Platform

Update timeline

  1. investigating Jan 07, 2026, 03:42 AM UTC

    We are currently investigating the issue. At this time logins are presenting an error when attempting to login to the NextOS Platform.

  2. identified Jan 07, 2026, 03:58 AM UTC

    Engineers have identified the issue and currently taking steps to remediate the incident.

  3. resolved Jan 07, 2026, 04:10 AM UTC

    Logins are working as intended. The incident has been resolved.

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