Resolved after 57 minutes, affecting Nextiva vFAX, on February 16, 2026.
A fix has been implemented, and we are now seeing faxes successfully sent and received from customers utilizing a fax bridge. We will monitor to ensure full resolution.
Affected components
Update timeline
- investigating Feb 16, 2026, 06:39 PM UTC
We are currently investigating an issue affecting customers using a fax bridge that prevents faxes from being sent or received. Portal and Email remain unaffected at this time. The next update will be provided within the next 30 minutes.
- monitoring Feb 16, 2026, 07:10 PM UTC
A fix has been implemented, and we are now seeing faxes successfully sent and received from customers utilizing a fax bridge. We will monitor to ensure full resolution.
- resolved Feb 16, 2026, 07:37 PM UTC
This incident has been resolved.
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