Resolved after 1 hour 4 minutes, affecting XBert and NEXT XBert AI Employee, on July 16, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
XBertNEXT XBert AI Employee
Update timeline
- investigating Jul 16, 2026, 08:41 PM UTC
Some users may experience dead air upon calling their XBert AI Employee. Our engineering team is actively investigating the issue.
- monitoring Jul 16, 2026, 08:50 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 16, 2026, 09:46 PM UTC
This incident has been resolved.
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