Nextiva incident

NextOS Portal Login Errors

Critical Vendor's status page →

Resolved after 1 hour 7 minutes, affecting NextOS Platform, on May 13, 2025.

monitoring May 13, 2025, 03:34 PM UTC

A fix has been implemented and we are monitoring the results.

Started
May 13, 2025, 02:58 PM UTC
Resolved
May 13, 2025, 04:05 PM UTC
Duration
1h 7m
Detected by Pingoru
May 13, 2025, 02:58 PM UTC

Affected components

NextOS Platform

Update timeline

  1. investigating May 13, 2025, 02:58 PM UTC

    A subset of users are experiencing an error when logging into the NextOS Portal. Engineers are engaged and investigating.

  2. investigating May 13, 2025, 03:31 PM UTC

    Our engineering team continues to investigate. We are actively working to identify the root cause and will provide further updates as we learn more.

  3. monitoring May 13, 2025, 03:34 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved May 13, 2025, 04:05 PM UTC

    This incident has been resolved.

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