Resolved after 40 minutes, affecting Nextiva App, on May 13, 2025.
A fix has been implemented and we are monitoring the results. We are seeing logins now working without error.
Affected components
Nextiva App
Update timeline
- investigating May 13, 2025, 04:33 PM UTC
A subset of users are experiencing an error when logging into Unity. Engineers are engaged and investigating.
- monitoring May 13, 2025, 04:46 PM UTC
A fix has been implemented and we are monitoring the results. We are seeing logins now working without error.
- resolved May 13, 2025, 05:13 PM UTC
This incident has been resolved.
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