Resolved after 1 hour 33 minutes, affecting NextOS Platform, on October 6, 2025.
A fix has been implemented and all logins are working as intended. This incident has been resolved.
Affected components
NextOS Platform
Update timeline
- investigating Oct 06, 2025, 02:11 PM UTC
A subset of users are experiencing an error when logging into Np3. Engineers are engaged and investigating.
- identified Oct 06, 2025, 02:29 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Oct 06, 2025, 03:44 PM UTC
A fix has been implemented and all logins are working as intended. This incident has been resolved.
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