NexHealth incident
Investigating ModMed Synchronizer performance issues
Notice
Resolved after 47 minutes, affecting Synchronizer (ModMed), on July 20, 2026.
We implemented a fix and are currently monitoring the result.
Affected components
Synchronizer (ModMed)
Update timeline
- investigating Jul 20, 2026, 04:49 PM UTC
We are aware of performance issues with the ModMed Synchronizer and are actively investigating.
- identified Jul 20, 2026, 04:49 PM UTC
We are continuing to work on a fix for this incident.
- monitoring Jul 20, 2026, 05:05 PM UTC
We implemented a fix and are currently monitoring the result.
- resolved Jul 20, 2026, 05:37 PM UTC
We have resolved the performance degradation with the ModMed Synchronizer.
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