NexHealth incident

Investigating Denticon Synchronizer performance issues

Minor

Resolved after 1 hour 41 minutes, affecting Synchronizer (Denticon), on October 23, 2026.

monitoring Oct 23, 2026, 02:13 PM UTC

We implemented a fix and are currently monitoring the result.

Affected components

Synchronizer (Denticon)

investigating Oct 23, 2026, 01:39 PM UTC

We are aware of performance issues with the Denticon Synchronizer and are actively investigating.
identified Oct 23, 2026, 01:46 PM UTC

The root cause of the issue has been identified and a fix is in progress.
monitoring Oct 23, 2026, 02:13 PM UTC

We implemented a fix and are currently monitoring the result.
resolved Oct 23, 2026, 03:20 PM UTC

This incident has been resolved.

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