NexHealth incident

Microsoft 365/Outlook email addresses cannot reliably accept emails

Resolved after 18 hours 30 minutes, on January 22, 2026.

resolved Jan 23, 2026, 03:00 PM UTC

This incident has been resolved. Microsoft is no longer reporting any issues with email deliverability..

Update timeline

investigating Jan 22, 2026, 08:30 PM UTC

We are investigating to identify the cause..
monitoring Jan 22, 2026, 09:15 PM UTC

We have identified the cause as Microsoft experiencing a partial outage that is degrading our ability to send emails to Microsoft 365/Outlook accounts. We are monitoring the situation and working to identify workarounds..
monitoring Jan 23, 2026, 12:26 AM UTC

Email delivery is improving, but Microsoft is still working to fully resolve the issue. We are waiting on further updates from them. .
resolved Jan 23, 2026, 03:00 PM UTC

This incident has been resolved. Microsoft is no longer reporting any issues with email deliverability..

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