NexHealth incident

NextGen customers experiencing delays in processing

Resolved after 4 hours 14 minutes, on February 27, 2026.

monitoring Feb 28, 2026, 12:33 AM UTC

We have implemented a fix for a NextGen login issue, and are currently processing through the backlog of data to sync..

Started
Feb 27, 2026, 10:05 PM UTC
Resolved
Feb 28, 2026, 02:19 AM UTC
Duration
4h 14m
Detected by Pingoru
Feb 27, 2026, 10:05 PM UTC

Update timeline

  1. investigating Feb 27, 2026, 10:05 PM UTC

    We are currently investigating this incident..

  2. monitoring Feb 28, 2026, 12:33 AM UTC

    We have implemented a fix for a NextGen login issue, and are currently processing through the backlog of data to sync..

  3. resolved Feb 28, 2026, 02:19 AM UTC

    This incident has been resolved..

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