NexHealth incident

Investigating eCW Synchronizer performance issues

Resolved after 2 days 21 hours, on October 6, 2026.

monitoring Oct 08, 2026, 10:44 PM UTC

We implemented a fix and are currently monitoring the result..

Started
Oct 06, 2026, 11:26 PM UTC
Resolved
Oct 09, 2026, 08:51 PM UTC
Duration
2d 21h
Detected by Pingoru
Oct 06, 2026, 11:26 PM UTC

Update timeline

  1. investigating Oct 06, 2026, 11:26 PM UTC

    We are aware of performance issues with the eCW Synchronizer and are actively investigating..

  2. identified Oct 07, 2026, 02:09 PM UTC

    We are continuing to work on a fix for this incident..

  3. monitoring Oct 08, 2026, 10:44 PM UTC

    We implemented a fix and are currently monitoring the result..

  4. resolved Oct 09, 2026, 08:51 PM UTC

    This incident has been resolved..

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