Resolved after 56 minutes, affecting AP Tokyo and AP Tokyo, on June 9, 2026.
We have resolved the issue affecting NetSuite Application UI and SuiteCommerce in AP Tokyo. Customer Impact: Customers may have experienced a degradation of service when using NetSuite Application UI and SuiteCommerce including ERP functionality and Webstore Checkout. If you are still experiencing issues, please contact NetSuite Customer Support through your standard method. Start Time: 2026-06-09T12:06:00.748000+00:00 End Time: 2026-06-09T13:02:22.696000+00:00
Affected components
Update timeline
- investigating Jun 09, 2026, 12:08 PM UTC
We're investigating an issue affecting the NetSuite Application UI and SuiteCommerce in AP Tokyo. Further details will be provided shortly. Customer Impact: The current scope and nature of the event are unknown at this time.
- investigating Jun 09, 2026, 12:18 PM UTC
We're investigating an issue affecting NetSuite Application UI and SuiteCommerce in AP Tokyo. Customer Impact: Customers may experience a degradation of service when using NetSuite Application UI and SuiteCommerce.
- monitoring Jun 09, 2026, 12:53 PM UTC
We are applying a fix to mitigate the issue affecting NetSuite Application UI and SuiteCommerce in AP Tokyo. Customer Impact: Customers may experience a degradation of service when using NetSuite Application UI and SuiteCommerce including ERP functionality and Webstore Checkout.
- resolved Jun 09, 2026, 01:04 PM UTC
We have resolved the issue affecting NetSuite Application UI and SuiteCommerce in AP Tokyo. Customer Impact: Customers may have experienced a degradation of service when using NetSuite Application UI and SuiteCommerce including ERP functionality and Webstore Checkout. If you are still experiencing issues, please contact NetSuite Customer Support through your standard method. Start Time: 2026-06-09T12:06:00.748000+00:00 End Time: 2026-06-09T13:02:22.696000+00:00
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