NetSuite Outage History

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Pingoru has recorded 21 incidents for NetSuite: 21 in the last 12 months and 5 in the last 90 days.

Source: status.netsuite.com

21incidents recorded
21last 12 months
5last 90 days
3 hourstypical duration
Incidents per month
036AprMayJunJulAugSepOct1
Share of hours with an open incident, any severity
0%50%100%AprMayJunJulAugSepOct0%
Pingoru began tracking NetSuite in April 2026, so earlier months are not shown. Hover a bar for its value.
Show as a table
MonthIncidentsHours with an open incident
April 202628 of 720 (1%)
May 2026620 of 744 (3%)
June 2026612 of 720 (2%)
July 202627 of 744 (1%)
August 2026311 of 744 (1%)
September 202611 of 720 (0%)
October 202611 of 510 (0%)

Incidents, newest first

Major October 21, 2026 NetSuite Email | Multiple Regions 1h 2m US San Jose 1, US San Jose 2, EU Amsterdam 1, EU Frankfurt 1 and 19 more

Started Oct 21, 2026, 09:55 AM UTC· resolved Oct 21, 2026, 10:57 AM UTC

  1. investigating Oct 21, 2026, 09:55 AM UTC

    We're investigating an issue affecting the NetSuite Email in Multiple Regions. Further details will be provided shortly. Customer Impact: The current scope and nature of the event are unknown at this time.

  2. identified Oct 21, 2026, 09:59 AM UTC

    We have identified the issue affecting NetSuite Email in Multiple Regions. Customer Impact: Customers may experience a degradation of service when using NetSuite Email.

  3. monitoring Oct 21, 2026, 10:45 AM UTC

    We are applying a fix to mitigate the issue affecting NetSuite Email in Multiple Regions. Customer Impact: Customers may experience a degradation of service when using NetSuite Email.

  4. resolved Oct 21, 2026, 10:57 AM UTC

    We have resolved the issue affecting NetSuite Email in Multiple Regions. Customer Impact: Customers may have experienced a degradation of service when using NetSuite Email. If you are still experiencing issues, please contact NetSuite Customer Support through your standard method. Start Time: 2026-10-21T09:53:10.823000+00:00 End Time: 2026-10-21T10:56:11.792000+00:00

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Major September 22, 2026 NetSuite SuiteProjects Pro | US Ashburn S 1h 11m US Ashburn S

Started Sep 22, 2026, 11:41 AM UTC· resolved Sep 22, 2026, 12:52 PM UTC

  1. investigating Sep 22, 2026, 11:41 AM UTC

    We're investigating an issue affecting the NetSuite SuiteProjects Pro in US Ashburn S. Further details will be provided shortly. Customer Impact: The current scope and nature of the event are unknown at this time.

  2. monitoring Sep 22, 2026, 11:46 AM UTC

    We are applying a fix to mitigate the issue affecting NetSuite SuiteProjects Pro in US Ashburn S. Customer Impact: Customers may experience a degradation of service when using NetSuite SuiteProjects Pro.

  3. resolved Sep 22, 2026, 12:52 PM UTC

    We have resolved the issue affecting NetSuite SuiteProjects Pro service in US Ashburn S. Customer Impact: Customers may have experienced a degradation of service when using SuiteProjects Pro including login. If you are still experiencing issues, please contact NetSuite Customer Support through your standard method.

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Major August 25, 2026 NetSuite Asynchronous Services | All Regions 6h 18m US Ashburn 1, US Ashburn 2, US Ashburn 3, US Ashburn 4 and 35 more

Started Aug 25, 2026, 06:57 PM UTC· resolved Aug 26, 2026, 01:16 AM UTC

  1. identified Aug 25, 2026, 06:57 PM UTC

    We have identified the issue affecting NetSuite Asynchronous Services in all regions. Engineering teams are currently in the process of providing a fix. Customer Impact: Customers may experience a degradation of service when using NetSuite Asynchronous Services.

  2. identified Aug 25, 2026, 11:04 PM UTC

    We have identified the issue affecting NetSuite Asynchronous Services in all regions and a fix is being prepared. Customer Impact: Customers may experience a degradation of service when using NetSuite Asynchronous Services.

  3. identified Aug 26, 2026, 12:14 AM UTC

    We have identified the issue affecting NetSuite Asynchronous Services in all regions and a fix is being prepared. Customer Impact: Customers may experience a degradation of service when using NetSuite Asynchronous Services including scheduler, scheduled tasks and work queue.

  4. monitoring Aug 26, 2026, 01:00 AM UTC

    We are applying a fix to mitigate the issue affecting NetSuite Asynchronous Services in all regions. Customer Impact: Customers may experience a degradation of service when using NetSuite Asynchronous Services including scheduler, scheduled tasks and work queue.

  5. monitoring Aug 26, 2026, 01:02 AM UTC

    We are applying a fix to alleviate the issue affecting NetSuite Asynchronous Services in all regions. Some customers are starting to experience service recovery, and we are continuing to monitor mitigation progress. Customer Impact: Customers may experience a degradation of service when using NetSuite Asynchronous Services including scheduler, scheduled tasks and work queue.

  6. resolved Aug 26, 2026, 01:16 AM UTC

    We have resolved the issue affecting NetSuite Asynchronous Services in all regions. Customer Impact: Customers may have experienced a degradation of service when using NetSuite Asynchronous Services including scheduler, scheduled tasks and work queue. If you are still experiencing issues, please contact NetSuite Customer Support through your standard method. Start Time: 2026-08-25T18:54:53.417000+00:00 End Time: 2026-08-26T01:14:00.451000+00:00

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Major August 17, 2026 NetSuite Service | US Ashburn 4h 30m US Ashburn 1, US Ashburn 1, US Ashburn 1, US Ashburn 1 and 52 more

Started Aug 17, 2026, 11:45 PM UTC· resolved Aug 18, 2026, 04:15 AM UTC

  1. investigating Aug 17, 2026, 11:45 PM UTC

    We're investigating an issue affecting the NetSuite Application UI in US Ashburn. Further details will be provided shortly. Customer Impact: Customers may experience a degradation of service when using Application UI including Login.

  2. identified Aug 18, 2026, 12:17 AM UTC

    We have identified the issue affecting NetSuite Service in US Ashburn. Customer Impact: Customers may experience a degradation of service when using NetSuite Service.

  3. identified Aug 18, 2026, 12:42 AM UTC

    We have identified the issue affecting NetSuite Service in US Ashburn and a fix is being prepared. Customer Impact: Customers may experience a degradation of service when using NetSuite Service.

  4. identified Aug 18, 2026, 01:06 AM UTC

    We have identified the issue affecting NetSuite Service in US Ashburn and we are working to restore all services. Customer Impact: Customers may experience a degradation of service when using NetSuite Service.

  5. identified Aug 18, 2026, 01:43 AM UTC

    We have identified the issue affecting NetSuite Service in US Ashburn and are continuing to work on the fix. Customer Impact: Customers may experience a degradation of service when using NetSuite Service.

  6. identified Aug 18, 2026, 02:11 AM UTC

    We have identified the issue affecting NetSuite Service in US Ashburn and we are continuing to apply the fix. Customer Impact: Customers may experience a degradation of service when using NetSuite Service.

  7. identified Aug 18, 2026, 02:46 AM UTC

    We have identified the issue affecting NetSuite Service in US Ashburn and we are continuing the work to restore services. Customer Impact: Customers may experience a degradation of service when using NetSuite Service.

  8. monitoring Aug 18, 2026, 03:19 AM UTC

    We are applying a fix to mitigate the issue affecting NetSuite Service in US Ashburn. Customer Impact: Customers may experience a degradation of service when using NetSuite Service.

  9. monitoring Aug 18, 2026, 03:59 AM UTC

    We are continuing to apply a fix to alleviate the issue affecting NetSuite Service in US Ashburn. Customer Impact: Customers may experience a degradation of service when using NetSuite Service.

  10. resolved Aug 18, 2026, 04:15 AM UTC

    We have resolved the issue affecting NetSuite Service in US Ashburn. Customer Impact: Customers may have experienced a degradation of service when using NetSuite Service. If you are still experiencing issues, please contact NetSuite Customer Support through your standard method. Start Time: 2026-08-17T23:35:10.610000+00:00 End Time: 2026-08-18T04:14:27.560000+00:00

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Major August 11, 2026 NetSuite Service | CA Toronto 14m CA Toronto, CA Toronto, CA Toronto, CA Toronto and 3 more

Started Aug 11, 2026, 10:17 PM UTC· resolved Aug 11, 2026, 10:31 PM UTC

  1. investigating Aug 11, 2026, 10:17 PM UTC

    We're investigating an issue affecting the NetSuite Service in CA Toronto. Further details will be provided shortly. Customer Impact: The current scope and nature of the event are unknown at this time.

  2. investigating Aug 11, 2026, 10:19 PM UTC

    We're investigating an issue affecting NetSuite Service in CA Toronto. Customer Impact: Customers may experience a degradation of service when using NetSuite Service.

  3. resolved Aug 11, 2026, 10:31 PM UTC

    We have resolved the issue affecting NetSuite Service in CA Toronto. Customer Impact: Customers may have experienced a degradation of service when using NetSuite Service. If you are still experiencing issues, please contact NetSuite Customer Support through your standard method. Start Time: 2026-08-11T22:14:02.141000+00:00 End Time: 2026-08-11T22:31:38.950000+00:00

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Minor July 15, 2026 NetSuite SuiteTalk | US Phoenix 3h 29m US Phoenix 1, US Phoenix 2, US Phoenix 3, US Phoenix 4 and 4 more

Started Jul 15, 2026, 10:39 PM UTC· resolved Jul 16, 2026, 02:09 AM UTC

  1. investigating Jul 15, 2026, 10:39 PM UTC

    We're investigating an issue affecting the NetSuite Partners/SuiteTalk in US Phoenix. Further details will be provided shortly. Customer Impact: The current scope and nature of the event are unknown at this time.

  2. investigating Jul 15, 2026, 10:51 PM UTC

    We're investigating an issue affecting NetSuite SuiteTalk in US Phoenix. Customer Impact: Customers may experience a degradation of service when using NetSuite Partners/SuiteTalk.

  3. identified Jul 15, 2026, 11:30 PM UTC

    We have identified the issue affecting NetSuite SuiteTalk in US Phoenix. Customer Impact: Customers may experience a degradation of service when using NetSuite SuiteTalk.

  4. identified Jul 16, 2026, 12:11 AM UTC

    We are working to restore impacted services affecting NetSuite SuiteTalk in US Phoenix. Customer Impact: Customers may experience a degradation of service when using NetSuite SuiteTalk.

  5. monitoring Jul 16, 2026, 01:05 AM UTC

    We are continuing to apply a fix to alleviate the issue affecting NetSuite SuiteTalk in US Phoenix. Some customers are starting to experience service recovery, and we are continuing to monitor mitigation progress. Customer Impact: Customers may experience a degradation of service when using NetSuite SuiteTalk.

  6. monitoring Jul 16, 2026, 01:13 AM UTC

    We are applying a fix to alleviate the issue affecting NetSuite SuiteTalk in US Phoenix. Some customers are starting to experience service recovery, and we are continuing to monitor mitigation progress. Customer Impact: Customers may experience a degradation of service when using NetSuite SuiteTalk.

  7. monitoring Jul 16, 2026, 01:26 AM UTC

    We are applying a fix to alleviate the issue affecting NetSuite SuiteTalk in Multiple Regions. Some customers are starting to experience service recovery, and we are continuing to monitor mitigation progress. Customer Impact: Customers may experience a degradation of service when using NetSuite SuiteTalk.

  8. monitoring Jul 16, 2026, 01:33 AM UTC

    We are applying a fix to alleviate the issue affecting NetSuite SuiteTalk in US Phoenix. Some customers are starting to experience service recovery, and we are continuing to monitor mitigation progress. Customer Impact: Customers may experience a degradation of service when using NetSuite SuiteTalk.

  9. resolved Jul 16, 2026, 02:09 AM UTC

    We have resolved the issue affecting NetSuite SuiteTalk in US Phoenix. Customer Impact: Customers may have experienced a degradation of service when using NetSuite SuiteTalk. If you are still experiencing issues, please contact NetSuite Customer Support through your standard method. Start Time: 2026-07-15T22:33:14.242000+00:00 End Time: 2026-07-16T02:03:12.305000+00:00

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Minor July 14, 2026 NetSuite Application UI and SuiteCommerce | EU Amsterdam 3h 4m EU Amsterdam 1, EU Amsterdam 1, EU Amsterdam 2, EU Amsterdam 2

Started Jul 14, 2026, 03:46 PM UTC· resolved Jul 14, 2026, 06:51 PM UTC

  1. investigating Jul 14, 2026, 03:46 PM UTC

    We're investigating an issue affecting the NetSuite Application UI and SuiteCommerce in EU Amsterdam. Further details will be provided shortly. Customer Impact: The current scope and nature of the event are unknown at this time.

  2. identified Jul 14, 2026, 03:58 PM UTC

    We have identified the issue affecting NetSuite Application UI and SuiteCommerce in EU Amsterdam. Customer Impact: Customers may experience a degradation of service when using NetSuite Application UI and SuiteCommerce.

  3. monitoring Jul 14, 2026, 05:39 PM UTC

    We are applying a fix to mitigate the issue affecting NetSuite Application UI and SuiteCommerce in EU Amsterdam. Customer Impact: Customers may experience a degradation of service when using NetSuite Application UI and SuiteCommerce.

  4. resolved Jul 14, 2026, 06:51 PM UTC

    We have resolved the issue affecting NetSuite Application UI and SuiteCommerce in EU Amsterdam. Customer Impact: Customers may have experienced a degradation of service when using NetSuite Application UI and SuiteCommerce. If you are still experiencing issues, please contact NetSuite Customer Support through your standard method. Start Time: 2026-07-14T15:40:17.379000+00:00 End Time: 2026-07-14T18:49:32.434000+00:00

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Major June 22, 2026 NetSuite SuiteCommerce | US Ashburn 1 3h 34m US Ashburn 1

Started Jun 22, 2026, 10:56 AM UTC· resolved Jun 22, 2026, 02:30 PM UTC

  1. identified Jun 22, 2026, 10:56 AM UTC

    We have identified the issue affecting NetSuite SuiteCommerce in US Ashburn 1. Customer Impact: Customers may experience a degradation of service when using NetSuite SuiteCommerce including Webstore / In-Store.

  2. investigating Jun 22, 2026, 11:03 AM UTC

    We're investigating an issue affecting the NetSuite SuiteCommerce in US Ashburn 1. Further details will be provided shortly. Customer Impact: Customers may experience a degradation of service when using NetSuite SuiteCommerce including Webstore / In-Store.

  3. monitoring Jun 22, 2026, 12:01 PM UTC

    We are applying a fix to mitigate the issue affecting NetSuite SuiteCommerce in US Ashburn 1. Customer Impact: Customers may experience a degradation of service when using NetSuite SuiteCommerce including Webstore / In-Store.

  4. monitoring Jun 22, 2026, 01:17 PM UTC

    We are applying a fix to alleviate the issue affecting NetSuite SuiteCommerce in US Ashburn 1. Some customers are starting to experience service recovery, and we are continuing to monitor mitigation progress. Customer Impact: Customers may experience a degradation of service when using NetSuite SuiteCommerce including Webstore / In-Store.

  5. resolved Jun 22, 2026, 02:30 PM UTC

    We have resolved the issue affecting NetSuite SuiteCommerce in US Ashburn 1. Customer Impact: Customers may have experienced a degradation of service when using NetSuite SuiteCommerce including Webstore / In-Store. If you are still experiencing issues, please contact NetSuite Customer Support through your standard method. Start Time: 2026-06-22T10:53:02.672000+00:00 End Time: 2026-06-22T14:28:21.020000+00:00

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Minor June 15, 2026 NetSuite Application UI | AP Sydney 2h 59m AP Sydney

Started Jun 15, 2026, 08:45 PM UTC· resolved Jun 15, 2026, 11:45 PM UTC

  1. investigating Jun 15, 2026, 08:45 PM UTC

    We're investigating an issue affecting the NetSuite Application UI in AP Sydney. Further details will be provided shortly. Customer Impact: The current scope and nature of the event are unknown at this time.

  2. investigating Jun 15, 2026, 09:21 PM UTC

    We're investigating an issue affecting NetSuite Application UI in AP Sydney. Customer Impact: Customers may experience a degradation of service when using NetSuite Application UI.

  3. investigating Jun 15, 2026, 09:50 PM UTC

    We're investigating an issue affecting NetSuite Application UI in AP Sydney. Customer Impact: Customers may experience a degradation of service when using NetSuite Application UI.

  4. investigating Jun 15, 2026, 10:27 PM UTC

    We're investigating an issue affecting NetSuite Application UI in AP Sydney. Customer Impact: Customers may experience a degradation of service when using NetSuite Application UI.

  5. investigating Jun 15, 2026, 11:05 PM UTC

    We're investigating an issue affecting NetSuite Application UI in AP Sydney. Customer Impact: Customers may experience a degradation of service when using NetSuite Application UI.

  6. resolved Jun 15, 2026, 11:45 PM UTC

    We have resolved the issue affecting NetSuite Application UI in AP Sydney. Customer Impact: Customers may have experienced a degradation of service when using NetSuite Application UI. If you are still experiencing issues, please contact NetSuite Customer Support through your standard method. Start Time: 2026-06-15T20:40:12.339000+00:00 End Time: 2026-06-15T23:40:05.417000+00:00

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Minor June 14, 2026 NetSuite Email | EU Frankfurt 2h 15m EU Frankfurt 1, EU Frankfurt 2

Started Jun 14, 2026, 07:42 PM UTC· resolved Jun 14, 2026, 09:58 PM UTC

  1. investigating Jun 14, 2026, 07:42 PM UTC

    We're investigating an issue affecting the NetSuite Email in EU Frankfurt. Further details will be provided shortly. Customer Impact: The current scope and nature of the event are unknown at this time.

  2. identified Jun 14, 2026, 07:57 PM UTC

    We have identified the issue affecting NetSuite Email in EU Frankfurt. Customer Impact: Customers may experience a degradation of service when using NetSuite Email.

  3. monitoring Jun 14, 2026, 09:10 PM UTC

    We are applying a fix to mitigate the issue affecting NetSuite Email in EU Frankfurt. Customer Impact: Customers may experience a degradation of service when using NetSuite Email.

  4. resolved Jun 14, 2026, 09:58 PM UTC

    We have resolved the issue affecting NetSuite Email in EU Frankfurt. Customer Impact: Customers may have experienced a degradation of service when using NetSuite Email. If you are still experiencing issues, please contact NetSuite Customer Support through your standard method. Start Time: 2026-06-14T19:41:31.999000+00:00 End Time: 2026-06-14T21:32:56.219000+00:00

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Major June 9, 2026 NetSuite Application UI and SuiteCommerce | AP Tokyo 56m AP Tokyo, AP Tokyo

Started Jun 09, 2026, 12:08 PM UTC· resolved Jun 09, 2026, 01:04 PM UTC

  1. investigating Jun 09, 2026, 12:08 PM UTC

    We're investigating an issue affecting the NetSuite Application UI and SuiteCommerce in AP Tokyo. Further details will be provided shortly. Customer Impact: The current scope and nature of the event are unknown at this time.

  2. investigating Jun 09, 2026, 12:18 PM UTC

    We're investigating an issue affecting NetSuite Application UI and SuiteCommerce in AP Tokyo. Customer Impact: Customers may experience a degradation of service when using NetSuite Application UI and SuiteCommerce.

  3. monitoring Jun 09, 2026, 12:53 PM UTC

    We are applying a fix to mitigate the issue affecting NetSuite Application UI and SuiteCommerce in AP Tokyo. Customer Impact: Customers may experience a degradation of service when using NetSuite Application UI and SuiteCommerce including ERP functionality and Webstore Checkout.

  4. resolved Jun 09, 2026, 01:04 PM UTC

    We have resolved the issue affecting NetSuite Application UI and SuiteCommerce in AP Tokyo. Customer Impact: Customers may have experienced a degradation of service when using NetSuite Application UI and SuiteCommerce including ERP functionality and Webstore Checkout. If you are still experiencing issues, please contact NetSuite Customer Support through your standard method. Start Time: 2026-06-09T12:06:00.748000+00:00 End Time: 2026-06-09T13:02:22.696000+00:00

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Critical June 8, 2026 NetSuite Service | EU Amsterdam 20m EU Amsterdam 1, EU Amsterdam 1, EU Amsterdam 1, EU Amsterdam 1 and 10 more

Started Jun 08, 2026, 03:55 PM UTC· resolved Jun 08, 2026, 04:15 PM UTC

  1. investigating Jun 08, 2026, 03:55 PM UTC

    We're investigating an issue affecting the NetSuite Service in EU Amsterdam 1. Further details will be provided shortly. Customer Impact: The current scope and nature of the event are unknown at this time.

  2. investigating Jun 08, 2026, 04:05 PM UTC

    We're investigating an issue affecting NetSuite Service in EU Amsterdam. Customer Impact: Customers may experience a degradation of service when using NetSuite Service.

  3. resolved Jun 08, 2026, 04:15 PM UTC

    We have resolved the issue affecting NetSuite Service in EU Amsterdam. Customer Impact: Customers may have experienced a degradation of service when using NetSuite Service. If you are still experiencing issues, please contact NetSuite Customer Support through your standard method. Start Time: 2026-06-08T15:50:10.905000+00:00 End Time: 2026-06-08T16:11:55.442000+00:00

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Notice June 2, 2026 NetSuite Application UI | AP Hyderabad and AP Melbourne 2h 6m AP Melbourne, AP Hyderabad

Started Jun 02, 2026, 12:36 AM UTC· resolved Jun 02, 2026, 02:43 AM UTC

  1. investigating Jun 02, 2026, 12:36 AM UTC

    We're investigating an issue affecting the NetSuite Application UI in AP Hyderabad and AP Melbourne. Further details will be provided shortly. Customer Impact: The current scope and nature of the event are unknown at this time.

  2. identified Jun 02, 2026, 01:01 AM UTC

    We have identified the issue affecting NetSuite Application UI in AP Hyderabad and AP Melbourne. Customer Impact: Customers may experience a degradation of service when using NetSuite Service including login.

  3. identified Jun 02, 2026, 01:30 AM UTC

    We have identified an issue affecting the NetSuite service impacting login for a subset of customers in AP Hyderabad and AP Melbourne. We are working to determine the necessary mitigation steps. Customer Impact: Affected customers may be unable to log in or may experience a degradation of service.

  4. identified Jun 02, 2026, 02:02 AM UTC

    We have identified an issue affecting the NetSuite service impacting login for a subset of customers in AP Hyderabad and AP Melbourne. We are working to determine the necessary mitigation steps. Customer Impact: Affected customers may be unable to log in or may experience a degradation of service.

  5. monitoring Jun 02, 2026, 02:28 AM UTC

    We are applying a fix to mitigate the issue affecting NetSuite service in AP Hyderabad and AP Melbourne. Some customers are starting to experience service recovery, and we are continuing to monitor mitigation progress. Customer Impact: Customers may be unable to log in or experience a degradation of the NetSuite service.

  6. resolved Jun 02, 2026, 02:43 AM UTC

    We have resolved the issue affecting the NetSuite service impacting login for a subset of customers in AP Hyderabad and AP Melbourne. Customer Impact: Affected customers may have been unable to log in or experienced a degradation of service. If you are still experiencing issues, please contact NetSuite Customer Support through your standard method. Start Time: 2026-06-02T00:35:24.572000+00:00 End Time: 2026-06-02T02:40:08.322000+00:00

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Major May 24, 2026 NetSuite Application UI | AP Hyderabad 29m AP Hyderabad

Started May 24, 2026, 06:18 AM UTC· resolved May 24, 2026, 06:47 AM UTC

  1. identified May 24, 2026, 06:18 AM UTC

    We have identified the issue affecting NetSuite Application UI in AP Hyderabad. Customer Impact: Customers may experience a degradation of service when using NetSuite Application UI.

  2. monitoring May 24, 2026, 06:36 AM UTC

    We are applying a fix to mitigate the issue affecting NetSuite Application UI in AP Hyderabad. Customer Impact: Customers may experience a degradation of service when using NetSuite Application UI.

  3. resolved May 24, 2026, 06:47 AM UTC

    We have resolved the issue affecting NetSuite Application UI in AP Hyderabad. Customer Impact: Customers may have experienced a degradation of service when using NetSuite Application UI. If you are still experiencing issues, please contact NetSuite Customer Support through your standard method. Start Time: 2026-05-24T06:17:09.433000+00:00 End Time: 2026-05-24T06:46:03.888000+00:00

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Major May 22, 2026 NetSuite Application UI | UK Newport 15h 7m UK Newport

Started May 22, 2026, 02:46 PM UTC· resolved May 23, 2026, 05:54 AM UTC

  1. identified May 22, 2026, 02:46 PM UTC

    We have identified the issue affecting NetSuite Application UI in UK Newport. Customer Impact: Customers may experience a degradation of service when using NetSuite Application UI.

  2. identified May 22, 2026, 03:28 PM UTC

    We have identified the issue affecting NetSuite Application UI in UK Newport and a fix is being prepared. Customer Impact: Customers may experience a degradation of service when using NetSuite Application UI.

  3. identified May 22, 2026, 08:58 PM UTC

    We have identified the issue affecting NetSuite Application UI in UK Newport and a fix is being prepared. Customer Impact: Customers may experience a degradation of service when using NetSuite Application UI.

  4. identified May 22, 2026, 10:39 PM UTC

    We have identified the issue affecting NetSuite Application UI in UK Newport and a fix is being prepared. Customer Impact: Customers may experience a degradation of service when using NetSuite Application UI.

  5. monitoring May 23, 2026, 02:56 AM UTC

    We are applying a fix to mitigate the issue affecting NetSuite Application UI in UK Newport. Some customers are starting to experience service recovery, and we are continuing to monitor mitigation progress. Customer Impact: Customers may experience a degradation of service when using NetSuite Application UI.

  6. resolved May 23, 2026, 05:54 AM UTC

    We have resolved the issue affecting NetSuite Application UI in UK Newport. Customer Impact: Customers may have experienced a degradation of service when using NetSuite Application UI. If you are still experiencing issues, please contact NetSuite Customer Support through your standard method. Start Time: 2026-05-22T14:45:09.353000+00:00 End Time: 2026-05-23T05:52:18.687000+00:00

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Critical May 15, 2026 NetSuite SuiteAnswers | All Regions 13m US Ashburn 1, US Ashburn 2, US Ashburn 3, US Ashburn 4 and 34 more

Started May 15, 2026, 07:24 AM UTC· resolved May 15, 2026, 07:38 AM UTC

  1. investigating May 15, 2026, 07:24 AM UTC

    We have identified an issue affecting SuiteAnswers impacting users in all regions. Customer Impact: Customers may experience delays or errors submitting Support cases through SuiteAnswers or when downloading or submitting some forms located in the NetSuite Account Center. We encourage you to only contact Support with critical issues until we resolve the problem. If you have a critical issue, please contact Support by phone.

  2. identified May 15, 2026, 07:30 AM UTC

    We have identified an issue affecting SuiteAnswers impacting users in all regions. Customer Impact: Customers may experience delays or errors submitting Support cases through SuiteAnswers or when downloading or submitting some forms located in the NetSuite Account Center. We encourage you to only contact Support with critical issues until we resolve the problem. If you have a critical issue, please contact Support by phone.

  3. monitoring May 15, 2026, 07:32 AM UTC

    We have identified an issue affecting SuiteAnswers impacting users in all regions. Customer Impact: Customers may experience delays or errors submitting Support cases through SuiteAnswers or when downloading or submitting some forms located in the NetSuite Account Center. We encourage you to only contact Support with critical issues until we resolve the problem. If you have a critical issue, please contact Support by phone.

  4. resolved May 15, 2026, 07:38 AM UTC

    We have resolved the issue affecting SuiteAnswers impacting users in all regions. Customer Impact: Customers may have experienced delays or errors submitting Support cases through SuiteAnswers or when downloading or submitting some forms located in the NetSuite Account Center. If you are still experiencing issues, please contact NetSuite Customer Support through your standard method. Start Time: 2026-05-15T07:20:57.145000+00:00 End Time: 2026-05-15T07:32:19.714000+00:00

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Critical May 1, 2026 NetSuite Payroll Service | all US data centers 53m US Ashburn 1, US Ashburn 2, US Ashburn 3, US Ashburn 4 and 18 more

Started May 01, 2026, 08:24 PM UTC· resolved May 01, 2026, 09:17 PM UTC

  1. investigating May 01, 2026, 08:24 PM UTC

    We're investigating an issue affecting the NetSuite Payroll service in all US data centers. Further details will be provided shortly. Customer Impact: The current scope and nature of the event are unknown at this time.

  2. investigating May 01, 2026, 08:56 PM UTC

    We're investigating an issue affecting NetSuite Payroll service in all US data centers. Customer Impact: Customers may experience a degradation of service when using NetSuite Payroll service.

  3. resolved May 01, 2026, 09:17 PM UTC

    We have resolved the issue affecting NetSuite Payroll Service in all US data centers. Customer Impact: Customers may have experienced a degradation of service when using NetSuite Payroll Service. If you are still experiencing issues, please contact NetSuite Customer Support through your standard method. Start Time: 2026-05-01T20:13:05.691000+00:00 End Time: 2026-05-01T21:16:53.651000+00:00

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Major April 24, 2026 NetSuite Application UI and SuiteTalk | US Phoenix 11m US Phoenix 1, US Phoenix 1, US Phoenix 2, US Phoenix 2 and 12 more

Started Apr 24, 2026, 03:45 AM UTC· resolved Apr 24, 2026, 03:56 AM UTC

  1. investigating Apr 24, 2026, 03:45 AM UTC

    We're investigating an issue affecting the NetSuite Application UI and SuiteTalk in US Phoenix. Further details will be provided shortly. Customer Impact: The current scope and nature of the event are unknown at this time.

  2. resolved Apr 24, 2026, 03:56 AM UTC

    We have resolved the issue affecting NetSuite Application UI and SuiteTalk in US Phoenix. Customer Impact: Customers may have experienced a degradation of service when using NetSuite Application UI and SuiteTalk. If you are still experiencing issues, please contact NetSuite Customer Support through your standard method. Start Time: 2026-04-24T03:36:42.442000+00:00 End Time: 2026-04-24T03:52:28.230000+00:00

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Critical April 7, 2026 NetSuite SuitePeople Payroll | US Phoenix S 7h 25m US Phoenix S

Started Apr 07, 2026, 11:45 PM UTC· resolved Apr 08, 2026, 07:10 AM UTC

  1. identified Apr 08, 2026, 08:40 AM UTC

    We have identified the issue affecting NetSuite SuitePeople Payroll in US Phoenix S. Customer Impact: Customers may experience a degradation of service when using NetSuite SuitePeople Payroll.

  2. resolved Apr 08, 2026, 08:45 AM UTC

    We have resolved the issue affecting NetSuite SuitePeople Payroll in US Phoenix S. Customer Impact: Customers may have experienced a degradation of service when using NetSuite SuitePeople Payroll. If you are still experiencing issues, please contact NetSuite Customer Support through your standard method. Start Time: 2026-04-07T23:45:00.000000+00:00 End Time: 2026-04-08T07:10:00.000000+00:00

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