Resolved after 1 day 2 hours, affecting BOM2 — Mumbai, India, on January 23, 2026.
The incident has been resolved
Affected components
BOM2 — Mumbai, India
Update timeline
- investigating Jan 23, 2026, 05:37 AM UTC
We are currently investigating this issue.
- resolved Jan 23, 2026, 05:37 AM UTC
We are investigating a service impacting incident at the BOM2 datacenter(s) for the following service(s) Cloud Access Security Broker, Netskope Client, Secure Web Gateway. Additional details on the scope of impact are currently being assessed and will be provided within the support portal once an article is provided.
- resolved Jan 24, 2026, 08:00 AM UTC
The incident has been resolved
- resolved Jan 24, 2026, 08:00 AM UTC
The incident has been resolved.
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