Resolved after 1 hour 58 minutes, affecting Roles and Permissions, on February 19, 2026.
Service restoration and validation complete as of 12:20 CT. If you continue to experience any issues, please report through Neostella help channels.
Affected components
Update timeline
- investigating Feb 19, 2026, 04:26 PM UTC
Our technical teams are aware of the reported issue and are actively researching to identify the root cause of the issue and its impact. Further status and updates to be provided here as needed.
- identified Feb 19, 2026, 04:57 PM UTC
Our technical teams have identified the root cause and working to restore all affected services. Next update upon resolution or at 11:30 CT.
- identified Feb 19, 2026, 05:30 PM UTC
Root cause identified and service restoration is nearly complete. Next update upon resolution or at 12:00 CT.
- identified Feb 19, 2026, 06:00 PM UTC
Service restoration continues and is nearly complete. Next update upon resolution or at 13:00 CT.
- resolved Feb 19, 2026, 06:24 PM UTC
Service restoration and validation complete as of 12:20 CT. If you continue to experience any issues, please report through Neostella help channels.
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