Resolved after 22 minutes, affecting Neon Pay and Neon CRM, on October 8, 2026.
Credit card processing for NextGen Events has been restored. We've confirmed the issue is fixed and payments are processing normally. Thank you for your patience.
Affected components
Update timeline
- identified Oct 08, 2026, 10:23 PM UTC
We're aware that credit card payments for NextGen Events registrations are currently failing with a "Credit Card Processing Unavailable" error. Our team has identified the cause and is actively deploying a fix. We'll update this page as soon as the issue is resolved. We apologize for the inconvenience.
- resolved Oct 08, 2026, 10:46 PM UTC
Credit card processing for NextGen Events has been restored. We've confirmed the issue is fixed and payments are processing normally. Thank you for your patience.
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