Resolved after 16 hours 32 minutes, affecting Neon CRM, on September 16, 2026.
This incident has been resolved as of apx. 6:30pm CST on 9/16. We identified the root cause of the Neon CRM slowdown and applied a fix. Performance has returned to normal speeds, but we are monitoring to ensure reliability.
Affected components
Update timeline
- investigating Sep 16, 2026, 10:49 PM UTC
We are currently investigating reports of intermittent Neon CRM slowdowns or error messages in the admin interface.
- resolved Sep 17, 2026, 03:21 PM UTC
This incident has been resolved as of apx. 6:30pm CST on 9/16. We identified the root cause of the Neon CRM slowdown and applied a fix. Performance has returned to normal speeds, but we are monitoring to ensure reliability.
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