Nebula incident

Disruption to dashboards and calling.

Resolved after 16 hours 26 minutes, affecting Core Network and Dashboard, on June 24, 2026.

resolved Jun 25, 2026, 07:54 AM UTC

This incident is being marked as resolved. Service to wallboards have also been restored.

Started
Jun 24, 2026, 03:28 PM UTC
Resolved
Jun 25, 2026, 07:54 AM UTC
Duration
16h 26m
Detected by Pingoru
Jun 24, 2026, 03:28 PM UTC

Affected components

Core NetworkDashboard

Update timeline

  1. investigating Jun 24, 2026, 03:28 PM UTC

    We're investigating reports of dashboards failing to load and inbound and outbound not working. Next update within 15 minutes.

  2. identified Jun 24, 2026, 03:32 PM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Jun 24, 2026, 03:44 PM UTC

    A fix has been implemented and we're seeing services returning to normal. Next update 10 minutes.

  4. monitoring Jun 24, 2026, 03:48 PM UTC

    All services are now running as expected and we are monitoring the results.

  5. monitoring Jun 24, 2026, 04:22 PM UTC

    Please note wallboards remain offline while we continue our investigation. These will be restored as soon as possible.

  6. resolved Jun 25, 2026, 07:54 AM UTC

    This incident is being marked as resolved. Service to wallboards have also been restored.

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