Resolved after 1 hour 44 minutes, affecting Core Network, on October 20, 2026.
Google Cloud has reported most services as restored, and all calling services are fully operational. We have hosted Google's formal incident report on the link below, with access to view given on request: https://drive.google.com/file/d/1v_1w3clXJONLcaRPAc44oE46_OSJZErZ/view?usp=drive_link We will continue to monitor the health of the GCP network and will provide further updates where necessary.
Affected components
Update timeline
- investigating Oct 20, 2026, 06:57 AM UTC
Outbound calls are not working due to Google Cloud outage in London zones.
- monitoring Oct 20, 2026, 07:31 AM UTC
Our monitoring can see that calls are returning to normal now. We are monitoring the situation closely will post another update if anything changes.
- resolved Oct 20, 2026, 08:41 AM UTC
Google Cloud has reported most services as restored, and all calling services are fully operational. We have hosted Google's formal incident report on the link below, with access to view given on request: https://drive.google.com/file/d/1v_1w3clXJONLcaRPAc44oE46_OSJZErZ/view?usp=drive_link We will continue to monitor the health of the GCP network and will provide further updates where necessary.
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