Nebula incident

RESOLVED - Temporary disruption to isolated accounts

Resolved on October 24, 2025, affecting Core Network.

resolved Oct 24, 2025, 07:42 AM UTC

Following essential maintenance works last night, some accounts on a single zone required a clear of routing cache within our database. This caused temporary disruption between 08:15am and 08:35am, however all services have returned to normal operation.

Started
Oct 24, 2025, 07:42 AM UTC
Resolved
Oct 24, 2025, 07:42 AM UTC
Duration
–
Detected by Pingoru
Oct 24, 2025, 07:42 AM UTC

Affected components

Core Network

Update timeline

  1. resolved Oct 24, 2025, 07:42 AM UTC

    Following essential maintenance works last night, some accounts on a single zone required a clear of routing cache within our database. This caused temporary disruption between 08:15am and 08:35am, however all services have returned to normal operation.

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