Nebula incident

Resolved - Temporary disruption to audio

Resolved after 10 minutes, affecting Core Network, on November 24, 2025.

monitoring Nov 24, 2025, 10:53 AM UTC

Our team are investigating a brief period of disruption seen across a limited number of customers between 10:45-10:48 this morning, however our redundancy measures automatically re-routed affected traffic and all service was restored to the affected zone. We will continue monitoring to ensure no further degradation of service.

Started
Nov 24, 2025, 10:53 AM UTC
Resolved
Nov 24, 2025, 11:04 AM UTC
Duration
10m
Detected by Pingoru
Nov 24, 2025, 10:53 AM UTC

Affected components

Core Network

Update timeline

  1. monitoring Nov 24, 2025, 10:53 AM UTC

    Our team are investigating a brief period of disruption seen across a limited number of customers between 10:45-10:48 this morning, however our redundancy measures automatically re-routed affected traffic and all service was restored to the affected zone. We will continue monitoring to ensure no further degradation of service.

  2. resolved Nov 24, 2025, 11:04 AM UTC

    This incident has been resolved.

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