Nebula incident
Degraded performance on inbound and outbound calling for some accounts
Minor Vendor's status page →
Resolved after 2 hours 37 minutes, affecting Core Network and Dashboard and 1 more, on January 13, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Core NetworkDashboardMobile ApplicationsDesktop Applications
Update timeline
- investigating Jan 13, 2026, 12:47 PM UTC
We are currently investigating this issue.
- identified Jan 13, 2026, 12:57 PM UTC
We've rerouted traffic and are monitoring the results.
- monitoring Jan 13, 2026, 01:00 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jan 13, 2026, 03:25 PM UTC
This incident has been resolved.
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