Resolved after 18 minutes, affecting Core Network and Dashboard and 1 more, on January 23, 2026.
This incident has been marked as resolved. There was momentary interruption to some accounts while our auto-scaling measures kicked in due to run rate traffic peaking this morning. Service for all accounts were restored automatically by our redundancy measures, and the configuration of this auto-scaling service has been updated to ensure no service impact in future cases. We apologise for the brief disruption caused.
Affected components
Update timeline
- identified Jan 23, 2026, 09:45 AM UTC
We're investigating an issue with accessing apps and dashboards and are investigating with priority.
- monitoring Jan 23, 2026, 09:50 AM UTC
Traffic has been restored to normal by our automated measures and we are still investigating.
- resolved Jan 23, 2026, 10:03 AM UTC
This incident has been marked as resolved. There was momentary interruption to some accounts while our auto-scaling measures kicked in due to run rate traffic peaking this morning. Service for all accounts were restored automatically by our redundancy measures, and the configuration of this auto-scaling service has been updated to ensure no service impact in future cases. We apologise for the brief disruption caused.
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