Nebula incident
December 2024: Nebula incident on Desktop Applications
Resolved after 2 days 16 hours, affecting Desktop Applications, on December 3, 2024.
A fix was implemented out of hours yesterday and initial testing seems to indicate this issue has been resolved. We will continue monitoring and update further in due course.
Affected components
Update timeline
- investigating Dec 03, 2024, 05:59 PM UTC
We are currently receiving a small number of calls concerning phones in a hunt group continuing to ring after the call is answered. We are currently investigating the issue and will issue an update as soon as possible.
- identified Dec 04, 2024, 12:27 PM UTC
Our engineers have found the root cause of the issue and are currently testing a patch to fix it. This will be rolled out in off-peak hours.
- monitoring Dec 05, 2024, 12:49 PM UTC
A fix was implemented out of hours yesterday and initial testing seems to indicate this issue has been resolved. We will continue monitoring and update further in due course.
- resolved Dec 06, 2024, 10:04 AM UTC
This incident has been resolved.
Your product runs on more than Nebula
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services