Resolved after 1 hour 13 minutes, affecting Phone System, on May 12, 2026.
Phone lines are now operational. Thank you for your patience.
Affected components
Phone System
Update timeline
- investigating May 12, 2026, 11:20 AM UTC
Apologies if you're trying to contact us. We're currently experiencing a problem with our phone lines. Engineers are on the case but, in the meantime, please submit any urgent enquiries through your Online Control Panel, and we'll get back to you as quickly as we can.
- investigating May 12, 2026, 12:34 PM UTC
Phone lines are now operational. Thank you for your patience.
- resolved May 12, 2026, 12:34 PM UTC
This incident has been resolved.
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