Resolved after 5 hours 8 minutes, affecting Phone System, on August 17, 2026.
We are currently investigating a problem receiving calls to our 0345 phone number. Whilst we work to resolve this, customers who need to speak to us should be able to get through on 01905 342342. The teams are standing by ready to take your calls.
Affected components
Phone System
Update timeline
- investigating Aug 17, 2026, 10:38 AM UTC
We are currently investigating a problem receiving calls to our 0345 phone number. Whilst we work to resolve this, customers who need to speak to us should be able to get through on 01905 342342. The teams are standing by ready to take your calls.
- resolved Aug 17, 2026, 03:47 PM UTC
This incident has been resolved.
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