Resolved after 2 hours 34 minutes, affecting Fleet Dashboard and Driver App and 1 more, on April 16, 2026.
Dear Motive Customers, We would like to inform you that this issue has been mitigated. As of 6:35 AM PT, logins and the Fleet Dashboard App are operating normally and no major disruptions are expected. We sincerely apologize for the inconvenience this caused and appreciate your patience while our team worked to resolve the matter. Additional safeguards are being implemented to prevent recurrence. Sincerely, Your Motive Team
Affected components
Update timeline
- investigating Apr 16, 2026, 01:18 PM UTC
Dear Motive customer, We are experiencing intermittent slowness and failures in our Web Dashboard and Mobile App. Our team is actively working on a fix. We apologise for the inconvenience. Sincerely, Your Motive Team
- resolved Apr 16, 2026, 03:53 PM UTC
Dear Motive Customers, We would like to inform you that this issue has been mitigated. As of 6:35 AM PT, logins and the Fleet Dashboard App are operating normally and no major disruptions are expected. We sincerely apologize for the inconvenience this caused and appreciate your patience while our team worked to resolve the matter. Additional safeguards are being implemented to prevent recurrence. Sincerely, Your Motive Team
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