Resolved after 11 hours 53 minutes, affecting Driver App, on October 8, 2026.
The connectivity issue affecting a subset of drivers between the Driver App and the ELD has been resolved. Full functionality has been restored. Thank you for your patience while we worked to resolve this issue.
Affected components
Update timeline
- identified Oct 08, 2026, 05:21 PM UTC
We are investigating an issue affecting a subset of drivers, where connectivity between the Driver App and the ELD is degraded. We have identified the issue and are actively working on a fix. We will provide another update once the issue is resolved and full functionality has been restored.
- monitoring Oct 08, 2026, 08:19 PM UTC
Dear Motive customers, The issue causing degraded connectivity between the Driver App and the ELD has been mitigated. A fix is now live, and all impacted drivers should be able to connect to their ELD. Sincerely, Your Motive Team
- resolved Oct 09, 2026, 05:15 AM UTC
The connectivity issue affecting a subset of drivers between the Driver App and the ELD has been resolved. Full functionality has been restored. Thank you for your patience while we worked to resolve this issue.
Your product runs on more than Motive
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services