MOREnet incident

United Fiber Outage - KC Area

Resolved after 8 hours 46 minutes, affecting MOREnet Internet and Carrier Network, on June 11, 2026.

monitoring Jun 11, 2026, 05:52 PM UTC

We have observed circuits dropping again, field team is on-site investigating, this is at the highest escalation level.

Started
Jun 11, 2026, 01:07 PM UTC
Resolved
Jun 11, 2026, 09:54 PM UTC
Duration
8h 46m
Detected by Pingoru
Jun 11, 2026, 01:07 PM UTC

Affected components

MOREnet InternetCarrier Network

Update timeline

  1. investigating Jun 11, 2026, 01:07 PM UTC

    Sites: Center 58 Fort Osage R-I Kansas City Public Library - Main Library Kansas City Public Library - Plaza Liberty 53 - Technology Center Platte Co. R-III Description: Outage in KC Area w/Lumen & United Fiber. Under investigation

  2. investigating Jun 11, 2026, 01:41 PM UTC

    To be clear, this is a United Private Networks outage (UPN)

  3. identified Jun 11, 2026, 02:48 PM UTC

    The issue has been identified and a fix is being implemented.

  4. identified Jun 11, 2026, 02:58 PM UTC

    Field team and operations manager are currently on-site at affected DC to remediate power issues, we are seeing some sites restore however crews are still on-site remediation. I will upgrade status when this work is completed.

  5. monitoring Jun 11, 2026, 04:15 PM UTC

    A fix has been implemented and we are monitoring the results.

  6. monitoring Jun 11, 2026, 04:27 PM UTC

    We are continuing to monitor for any further issues.

  7. monitoring Jun 11, 2026, 05:52 PM UTC

    We have observed circuits dropping again, field team is on-site investigating, this is at the highest escalation level.

  8. resolved Jun 11, 2026, 09:54 PM UTC

    This incident has been resolved.

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