Is MOREnet down?

MOREnet engineers are investigating a possible fiber cut affecting some AT&T aggregation. Updates will follow. Affected sites: Poplar Bluff Public Library Scott Co. R-IV Zalma R-V MOREnet NOC

AT&T has identified a major network failure. Updates will follow. MOREnet NOC

AT&T splicing technicians have been dispatched out. No ETR has been provided at this time. MOREnet NOC

AT&T Techs have spliced both ends of the cable. We are seeing circuits restore, but will await a final "hands off" confirmation from AT&T before resolving this outage. MOREnet NOC

This incident has been resolved.

MOREnet engineers are investigating an outage affecting some RallyNET aggregation. Updates will follow. Affected sites: Farber Branch - Mexico-Audrain County Library Orchard Farm R-V Vandalia Branch - Mexico-Audrain County Library MOREnet NOC

We have confirmed that RallyNET is experiencing a power event in their data center. MOREnet NOC

We are seeing circuits start to restore. Awaiting confirmation from RallyNET before resolving this issue. Thanks for your patience. MOREnet NOC

This incident has been resolved.

We are currently investigating this issue.

This incident has been resolved.

SItes: Marionville R-IX Monett R-I Pierce City R-VI Description: Outage noted in the Springfield area. Case has been opened with vendor w/updates provided as given. Investigation underway.

Issue deemed part of a higher-level network outage under investigation. Isolation efforts continue.

This issue was referred to a specialist crew who are determining the scope/fix for fault. No ETR given as of yet.

A fix has been implemented but an all-clear has not been given.

This incident has been resolved.

Sites: Aurora Branch Barry-Lawrence Regional Library Eagle Rock Branch Barry-Lawrence Regional Library Lakeland R-III Sheldon R-VIII Shell Knob 78 St. Clair County Library Thomasville Library - Oregon County Library District Description: There is a fiber fault currently under investigation by the vendor. Technicians have been dispatched to locate and repair. No ETR has been given as isolation efforts are underway.

Investigation of the fault remains ongoing, with field resources engaged to support fault isolation and validation efforts

vendor has determined that network equipment is not receiving light, possibly due to defective optics. THey are attempting to gain facility access to investigate, repair and test the equipment, No ETR given

Additional technical resources have identified a span loss affecting services. Field Operations has been engaged and dispatched to begin onsite troubleshooting and fault isolation activities.

isolation efforts on the secondary fault are underway

This will be an after hours repair as recovery efforts continue.

Field Operations technicians have completed onsite testing of the affected fiber span. The test results have been forwarded to the local provider for analysis and review, supporting ongoing fault isolation activities.

The local provider has confirmed that all repair activities have been completed. However, services remain impacted at this time. As a result, onsite technicians are actively engaged in coordinated troubleshooting efforts to isolate and identify the underlying cause of the remaining service impact. Further updates will be provided as additional information becomes available.

A fix has been implemented and we are monitoring the results.

Root Cause: A fiber fault on a local provider network in Saint Louis, MO impacted client services. Fix Action: The fiber was spliced and the terminations were cleaned and scoped thus restoring services to a stable state.

Root Cause: A fiber fault on a local provider network in Saint Louis, MO impacted client services. Fix Action: The fiber was spliced and the terminations were cleaned and scoped thus restoring services to a stable state.