St. Louis Area Fiber Cut

Update timeline

1. investigating Nov 07, 2025, 06:36 PM UTC

   There appears to be a large fiber cut affecting KPower and AT&T backhaul near St. Louis, MO. We are working with vendors to locate. Affected sites are as follows: A T Still University - St. Louis Affton High - Affton 101 Boncl R-X Butler R-V Callaway County Public Library - Daniel Boone Regional Library Davis R-XII El Dorado Branch - Cedar County Library El Dorado Springs R-II Fulton 58 Gideon 37 Hancock Place Hannibal Campus - Moberly Area Community College Hannibal LaGrange University John Burroughs School Kennett Higher Education Center - SEMO Korf Gymnasium/Administration Building - Hannibal 60 Leopold R-III Main Library - Mississippi County Library Maplewood Public Library Mexico Branch - Mexico-Audrain County Library Mexico Campus - Moberly Area Community College Midway R-I Mitchell Memorial Library - Mississippi County Library Osage Beach Library - Camden County Library Poplar Bluff Public Library Rhodes Memorial Library - New Madrid County Library Union R-XI Middle School University Physicians Fulton Webster Groves Public Library Zalma R-V Updates will follow. MOREnet NOC

2. identified Nov 07, 2025, 07:22 PM UTC

   AT&T has isolated the issue to a failed card in an AT&T central office. They are pending tech dispatch to the location. No ETA at this time.

3. identified Nov 07, 2025, 09:11 PM UTC

   AT&T is still pending technician dispatch to the central office to troubleshoot a DWDM failure.

4. monitoring Nov 08, 2025, 12:11 AM UTC

   Alarms have cleared and service restored. Awaiting final confirmation of repair from AT&T.

5. resolved Nov 08, 2025, 02:23 AM UTC

   AT&T confirmed cards had to be replaced to restore services and technicians are now hands off.