MOREnet incident

Fiber cut in Rolla

Resolved after 15 days 15 hours, affecting MOREnet Fiber, on November 18, 2025.

identified Nov 18, 2025, 08:40 PM UTC

The end provider has confirmed that they are hands off.

Affected components

MOREnet Fiber

investigating Nov 18, 2025, 12:04 AM UTC

We are investigating the issue.
investigating Nov 18, 2025, 12:04 AM UTC

Damage has been located and vendor will start repairs as soon as splice crews are on site. No etr has been given by fiber provider.
identified Nov 18, 2025, 05:08 AM UTC

The issue has been identified and a fix is being implemented.
identified Nov 18, 2025, 05:08 AM UTC

Damage has been located and vendor will start repairs as soon as splice crews are on site. No etr has been given by fiber provider.
identified Nov 18, 2025, 01:32 PM UTC

Splice crews are on site continuing to splice. Current etr is noon.
identified Nov 18, 2025, 03:26 PM UTC

Vendor has completed some spices and expects to be hands off at 10am CST.
identified Nov 18, 2025, 08:40 PM UTC

The end provider has confirmed that they are hands off.
resolved Dec 03, 2025, 03:12 PM UTC

This incident has been resolved.

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