Resolved after 4 hours 38 minutes, affecting MOREnet Internet and Carrier Network, on January 14, 2026.
sites recovered around 3:30pm. No root cause has been given. I will email the members tomorrow if an root cause is given as it is after hours now.
Affected components
Update timeline
- investigating Jan 14, 2026, 06:32 PM UTC
Sites: Billings R-IV Elementary School Christian County Library District - Clever Branch Clever R-V Marionville Branch Barry-Lawrence Regional Library Monett R-I Pacific Branch - Scenic Regional Library Pierce City R-VI Republic Branch - Springfield-Greene County Library Republic R-III Description: Outage picked up on monitoring and is under investigation. Tickets have been created with vendor. Updates posted as received.
- investigating Jan 14, 2026, 08:24 PM UTC
still under investigation (locating and isolating). The issue has been handed off to a field time for AT&T, most likely a fiber cut.
- monitoring Jan 14, 2026, 09:33 PM UTC
all sites are in recovery. I have not received a status update, root cause or "all hands off" from AT&T yet.
- resolved Jan 14, 2026, 11:10 PM UTC
sites recovered around 3:30pm. No root cause has been given. I will email the members tomorrow if an root cause is given as it is after hours now.
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