MOREnet incident

Outage Valley Mines to South County

Resolved after 29 days 11 hours, affecting MOREnet Internet and MOREnet Backbone and 1 more, on December 17, 2025.

monitoring Dec 17, 2025, 09:48 AM UTC

Connections came back up before last mile provider was contacted. We are awaiting information of cause of outage.

Started
Dec 17, 2025, 08:07 AM UTC
Resolved
Jan 15, 2026, 07:54 PM UTC
Duration
29d 11h
Detected by Pingoru
Dec 17, 2025, 08:07 AM UTC

Affected components

MOREnet InternetMOREnet BackboneMOREnet AggregationMOREnet FiberCarrier Network

Update timeline

  1. investigating Dec 17, 2025, 08:07 AM UTC

    MOREnet is currently investigating this ouage and in contact with underlying carrier.

  2. monitoring Dec 17, 2025, 09:48 AM UTC

    Connections came back up before last mile provider was contacted. We are awaiting information of cause of outage.

  3. resolved Jan 15, 2026, 07:54 PM UTC

    This incident has been resolved.

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