Resolved after 1 day 11 hours, affecting MOREnet Internet and Carrier Network, on February 6, 2026.
Sites are back online. I checked ticket status and have not received an all clear.
Affected components
Update timeline
- investigating Feb 06, 2026, 03:51 PM UTC
Sites: Lonedell R-XIV St. Clair Branch - Scenic Regional Library Sunrix R-IX outage of about 17 minutes, under investigation
- investigating Feb 06, 2026, 04:36 PM UTC
outage is related to a larger, major network failure in the AT&T network. This is still under investigation/troubleshooting. No ETR has been given thus far.
- identified Feb 06, 2026, 07:51 PM UTC
Fiber fault located (near Neosho, MO) and is in the process of being repaired (spliced). Also, includes a "large piece of equipment" which covers a signifcant portion of Missouri. Due to the type of damage and repair efforts needed, ETR estimated 24 hours.
- identified Feb 06, 2026, 08:13 PM UTC
Correction, there are 2 AT&T fiber cuts, one near High Ridge, MO and one near Neosho, MO. This is my most recent update.
- identified Feb 06, 2026, 10:54 PM UTC
splicers are onsite to repair damaged. no ETR and looks to be an overnight repair
- identified Feb 07, 2026, 12:35 AM UTC
FIELD TECHNICIANS ARE CURRENTLY PULLING 2,000 FEET OF 216-COUNT REPLACEMENT CABLE BETWEEN MANHOLES IN HOUSE SPRINGS, MO. RESTORATION WILL BE DELAYED AS LOCATES ARE NEEDED AT THE NORTH MANHOLE.
- monitoring Feb 07, 2026, 04:37 AM UTC
Sites are back online. I checked ticket status and have not received an all clear.
- resolved Feb 08, 2026, 02:57 AM UTC
This incident has been resolved.
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