Resolved after 1 day 3 hours, affecting Telephones, on June 10, 2026.
A fix has been implemented by the vendor handling emergency call routing and we are monitoring the results.
Affected components
Update timeline
- investigating Jun 10, 2026, 02:33 PM UTC
IS&T has received reports that users are unable to successfully place calls to the emergency number 100 from campus phones. If you need emergency assistance, please dial 911 or call MIT Police at 617-253-1212. All other telephone services are operating normally at this time.
- investigating Jun 10, 2026, 03:49 PM UTC
We are continuing to investigate the issue. At this time, we believe it is also affecting 911 calls placed from campus phones. If you need emergency assistance, please dial 911 from your mobile phone or call MIT Police at 617-253-1212. All other telephone services are operating normally at this time.
- monitoring Jun 11, 2026, 12:23 AM UTC
A fix has been implemented by the vendor handling emergency call routing and we are monitoring the results.
- resolved Jun 11, 2026, 05:43 PM UTC
This incident has been resolved.
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