Resolved after 18 hours 59 minutes, on October 13, 2026.
A fix has been implemented and we are monitoring the results.
Update timeline
- investigating Oct 13, 2026, 05:38 PM UTC
Mobile Credentials via the MIT Atlas App are currently unavailable. The vendor HID is experiencing a major outage. Further information will be provided as it becomes available.
- monitoring Oct 13, 2026, 06:49 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 14, 2026, 12:38 PM UTC
This incident has been resolved.
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