MIT.IST Outage History
MIT.IST is up right nowPingoru has recorded 10 incidents for MIT.IST: 10 in the last 12 months and 3 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 1 | 336 of 720 (47%) |
| May 2026 | 2 | 224 of 744 (30%) |
| June 2026 | 2 | 52 of 720 (7%) |
| July 2026 | 2 | 380 of 744 (51%) |
| August 2026 | 0 | 0 of 744 (0%) |
| September 2026 | 2 | 339 of 720 (47%) |
| October 2026 | 1 | 19 of 530 (4%) |
Incidents, newest first
Notice October 13, 2026 MIT Atlas App Mobile Credentials 18h 59m
Started Oct 13, 2026, 05:38 PM UTC· resolved Oct 14, 2026, 12:38 PM UTC
- investigating Oct 13, 2026, 05:38 PM UTC
Mobile Credentials via the MIT Atlas App are currently unavailable. The vendor HID is experiencing a major outage. Further information will be provided as it becomes available.
- monitoring Oct 13, 2026, 06:49 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 14, 2026, 12:38 PM UTC
This incident has been resolved.
Notice September 23, 2026 Mycard.mit.edu unavailable 3h 4m
Started Sep 23, 2026, 03:32 PM UTC· resolved Sep 23, 2026, 06:36 PM UTC
- investigating Sep 23, 2026, 03:32 PM UTC
IS&T is investigating an issue with mycard.mit.edu
- monitoring Sep 23, 2026, 04:13 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 23, 2026, 06:36 PM UTC
This incident has been resolved.
Minor September 1, 2026 Data Warehouse - Degraded Performance 16d 4h Administrative Services
Started Sep 01, 2026, 04:23 PM UTC· resolved Sep 17, 2026, 09:06 PM UTC
- identified Sep 01, 2026, 04:23 PM UTC
We are aware of degraded performance affecting the data warehouse (warehouse.mit.edu) and are investigating the issue. Users may experience slow response times, delays, or jobs that time out. We will provide an update when more information is available.
- monitoring Sep 02, 2026, 01:26 PM UTC
Performance on the Warehouse has stabilized and IS&T are continuing to monitor
- resolved Sep 17, 2026, 09:06 PM UTC
This incident has been resolved.
Major July 16, 2026 Instructure 41d 5h
Started Jul 16, 2026, 09:00 AM UTC· resolved Aug 26, 2026, 02:42 PM UTC
- investigating Jul 16, 2026, 09:00 AM UTC
Partial System Outage
- resolved Aug 26, 2026, 02:42 PM UTC
This incident has been resolved.
Major July 1, 2026 OC1 - Network Down 1d 19h Network
Started Jul 01, 2026, 02:54 AM UTC· resolved Jul 02, 2026, 10:32 PM UTC
- investigating Jul 01, 2026, 02:54 AM UTC
All circuits connecting OC1 to MITnet are down due to a currently unknown issue affecting the provider's service. A ticket has been opened with the vendor who is currently investigating the issue. Updates will be provided as they are received.
- resolved Jul 02, 2026, 10:32 PM UTC
This incident has been resolved.
Minor June 23, 2026 Issues Sending Email via outgoing.mit.edu 1d 1h Email
Started Jun 23, 2026, 08:05 PM UTC· resolved Jun 24, 2026, 09:20 PM UTC
- investigating Jun 23, 2026, 08:05 PM UTC
IS&T is investigating an issue affecting outgoing.mit.edu. Applications and services that rely on outgoing.mit.edu for outbound email delivery may be unable to send email at this time. We are actively working to restore service and will post updates as they become available.
- monitoring Jun 23, 2026, 09:58 PM UTC
IS&T has deployed a work-around, and we believe that outgoing.mit.edu is fully functional.
- resolved Jun 24, 2026, 09:20 PM UTC
This incident has been resolved.
Minor June 10, 2026 Campus Phones Unable to Dial 100 for Emergency Calls 1d 3h Telephones
Started Jun 10, 2026, 02:33 PM UTC· resolved Jun 11, 2026, 05:43 PM UTC
- investigating Jun 10, 2026, 02:33 PM UTC
IS&T has received reports that users are unable to successfully place calls to the emergency number 100 from campus phones. If you need emergency assistance, please dial 911 or call MIT Police at 617-253-1212. All other telephone services are operating normally at this time.
- investigating Jun 10, 2026, 03:49 PM UTC
We are continuing to investigate the issue. At this time, we believe it is also affecting 911 calls placed from campus phones. If you need emergency assistance, please dial 911 from your mobile phone or call MIT Police at 617-253-1212. All other telephone services are operating normally at this time.
- monitoring Jun 11, 2026, 12:23 AM UTC
A fix has been implemented by the vendor handling emergency call routing and we are monitoring the results.
- resolved Jun 11, 2026, 05:43 PM UTC
This incident has been resolved.
Notice May 20, 2026 Investigating Issue with MIT Secure Wireless Network 1d 1h Network
Started May 20, 2026, 05:18 PM UTC· resolved May 21, 2026, 06:26 PM UTC
- investigating May 20, 2026, 05:18 PM UTC
MIT has received reports of some users being unable to connect to the MIT SECURE wireless network. IS&T is currently investigating the issue. We will provide updates as more information becomes available.
- monitoring May 21, 2026, 12:56 AM UTC
Connection to the MIT Secure network has been restored. Contact the service desk if you have difficulty connecting to the network.
- resolved May 21, 2026, 06:26 PM UTC
This incident has been resolved.
Major May 6, 2026 Nationwide Canvas Security Incident 8d 6h
Started May 06, 2026, 12:41 PM UTC· resolved May 14, 2026, 07:00 PM UTC
- investigating May 06, 2026, 12:41 PM UTC
We are aware of a nationwide security incident involving Canvas and are actively monitoring updates from Instructure while assessing any potential impact to our environment. This incident originates with the vendor and is affecting multiple institutions; it is not the result of an issue within our local systems. Canvas remains available and operational for users. We are continuing to review information from the vendor and will share updates as more details become available, including any recommended actions or guidance.
- investigating May 07, 2026, 09:01 PM UTC
Due to a nationwide security incident involving Canvas that is affecting multiple institutions, Canvas is currently unavailable. The issue originates with the vendor and is not the result of an issue within MIT’s local systems. We are actively monitoring updates and will share additional information as it becomes available.
- monitoring May 08, 2026, 01:06 PM UTC
Canvas access has been restored and classes may resume normal use of the platform. We will continue to monitor the situation and coordinate with the vendor regarding the ongoing security incident.
- resolved May 14, 2026, 07:00 PM UTC
Canvas is operational. We continue to monitor the ongoing security incident involving Canvas and its vendor, Instructure. At this time, we do not have information indicating that MIT data has been publicly released; however, our review and coordination with the vendor remain ongoing. Additional updates can be found at: https://ist.mit.edu/canvasupdate