Mindtickle incident
High Error Rates for Select Customers Due to AWS Outage in US-East-1
Resolved after 55 minutes, on October 20, 2025.
The incident has been resolved, and the Mindtickle platform is operating normally.
Update timeline
- monitoring Oct 20, 2025, 10:07 AM UTC
Earlier today, some Mindtickle customers experienced high error rates and intermittent service disruptions due to an AWS outage in the US-East-1 region. AWS has since deployed a fix, and we’re observing steady recovery across our systems. Error rates are declining, and most services are returning to normal. Our teams continue to monitor the platform closely to ensure full stability. We’ll share a final update once all systems are fully restored. Thank you for your patience and understanding.
- resolved Oct 20, 2025, 11:03 AM UTC
The incident has been resolved, and the Mindtickle platform is operating normally.
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