Resolved after 1 hour 58 minutes, affecting Mindtickle Copilot, on August 31, 2026.
a fix has been implemented and we are monitoring the situation.
Affected components
Mindtickle Copilot
Update timeline
- investigating Aug 31, 2026, 11:08 AM UTC
Seller Copilot is experiencing high error rates due to a downstream outage in the Azure data center supporting this use case.
- identified Aug 31, 2026, 11:40 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Aug 31, 2026, 12:10 PM UTC
a fix has been implemented and we are monitoring the situation.
- resolved Aug 31, 2026, 01:06 PM UTC
The incident has been resolved, and all systems are now operational.
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