Resolved after 8 minutes, affecting Course / Quick-Update / Assessment and Mission and 1 more, on February 12, 2026.
The incident has been resolved. All admins and end users should be able to access the platform without any concerns.
Affected components
Update timeline
- investigating Feb 12, 2026, 03:29 AM UTC
We are observing high error rates for both admins and end users for select customer instances. We are investigating the issue and will share an update shortly.
- identified Feb 12, 2026, 03:29 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Feb 12, 2026, 03:36 AM UTC
We have implemented a fix and are monitoring the progress. We are seeing the error rates coming down.
- resolved Feb 12, 2026, 03:37 AM UTC
The incident has been resolved. All admins and end users should be able to access the platform without any concerns.
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