Mindtickle incident

High Error Rate in In-Platform Analytics

Resolved after 1 hour 8 minutes, affecting In-Platform Analytics, on September 24, 2025.

resolved Sep 24, 2025, 10:09 AM UTC

A fix has been applied, and the incident has been resolved. We are continuing to monitor this closely.

Started
Sep 24, 2025, 09:01 AM UTC
Resolved
Sep 24, 2025, 10:09 AM UTC
Duration
1h 8m
Detected by Pingoru
Sep 24, 2025, 09:01 AM UTC

Affected components

In-Platform Analytics

Update timeline

  1. investigating Sep 24, 2025, 09:01 AM UTC

    We're currently experiencing an high error rate in our in-platform analytics and are actively investigating the root cause to restore full functionality.

  2. identified Sep 24, 2025, 09:40 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Sep 24, 2025, 09:51 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Sep 24, 2025, 10:09 AM UTC

    A fix has been applied, and the incident has been resolved. We are continuing to monitor this closely.

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