Resolved after 48 minutes, affecting United States Grid and Aware - US Azure East (Aware - US Azure East — Aware - Search & Discover) and 1 more, on September 3, 2026.
We have implemented mitigation steps to address login issues for some customers hosted on our US grid, impacting Aware. We are no longer seeing errors and services are operating normally. Our Engineering team(s) will continue to closely monitor availability and performance to ensure ongoing stability.
Affected components
Update timeline
- investigating Sep 03, 2026, 01:36 PM UTC
We are aware that some customers hosted on our US grid may be experiencing login issues with Aware. We are currently investigating and will post updates here as they become available.
- monitoring Sep 03, 2026, 01:43 PM UTC
We have implemented mitigation steps to address login issues for some customers hosted on our US grid, impacting Aware. We are no longer seeing errors and services are operating normally. Our Engineering team(s) will continue to closely monitor availability and performance to ensure ongoing stability.
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