Resolved after 1 hour 52 minutes, affecting Mendix Cloud EU (Frankfurt 2), on November 17, 2025.
A fix has been implemented, and we see a decrease in error rates. We will keep monitoring the issue, and later share an explanation of the situation and how we will do better in the future. Apologies for the problems this has caused.
Affected components
Update timeline
- investigating Nov 17, 2025, 09:22 AM UTC
We are currently experiencing reduced performance and increased error rates in Mendix Cloud EU: AWS Frankfurt 2. The teams are working on resolving it.
- identified Nov 17, 2025, 09:37 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Nov 17, 2025, 10:00 AM UTC
A fix has been implemented, and we see a decrease in error rates. We will keep monitoring the issue, and later share an explanation of the situation and how we will do better in the future. Apologies for the problems this has caused.
- resolved Nov 17, 2025, 11:14 AM UTC
This incident has been resolved.
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