Mendix incident

Reduced capacity of database resources

Resolved after 3 days 22 hours, affecting Mendix Cloud EU (Frankfurt) and Mendix Cloud Dedicated EU (Frankfurt) Sierra and 1 more, on October 9, 2026.

resolved Oct 13, 2026, 11:33 AM UTC

This incident has been resolved. We haven't noticed any issues related to the reduced capacity of database resources, after implementing the fix. If you still experience problems related to this incident, reach out to support.

Started
Oct 09, 2026, 12:53 PM UTC
Resolved
Oct 13, 2026, 11:33 AM UTC
Duration
3d 22h
Detected by Pingoru
Oct 09, 2026, 12:53 PM UTC

Affected components

Mendix Cloud EU (Frankfurt)Mendix Cloud Dedicated EU (Frankfurt) SierraMendix Cloud Dedicated EU (Frankfurt) UniformMendix Cloud Dedicated EU (Frankfurt) MetroMendix Cloud EU (Frankfurt 2)

Update timeline

  1. investigating Oct 09, 2026, 12:53 PM UTC

    We have identified reduced capacity of database resources, when provisioning a new application environment. The following plans are affected: - M21(standard/premium) - S21(standard/premium) We are investigating a solution, we will update this incident as events warrant.

  2. monitoring Oct 12, 2026, 11:01 AM UTC

    A fix has been implemented for the reduced capacity of database resources. Provisioning new application environments, clearing a database, and downsizing are working again. We are monitoring the situation. If one of your environments is still affected, please contact Mendix Support.

  3. resolved Oct 13, 2026, 11:33 AM UTC

    This incident has been resolved. We haven't noticed any issues related to the reduced capacity of database resources, after implementing the fix. If you still experience problems related to this incident, reach out to support.

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