- Detected by Pingoru
- Oct 06, 2026, 08:29 AM UTC
- Resolved
- Oct 08, 2026, 08:13 AM UTC
- Duration
- 1d 23h
Affected: Mendix Cloud Deployment
Timeline · 4 updates
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investigating Oct 06, 2026, 08:29 AM UTC
We have identified an issue because of which the package builds are failing sometimes.
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identified Oct 06, 2026, 08:31 AM UTC
The issue has been identified and a fix is being implemented.
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monitoring Oct 08, 2026, 07:22 AM UTC
A fix has been implemented and we are monitoring the results.
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resolved Oct 08, 2026, 08:13 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Sep 24, 2026, 07:03 AM UTC
- Resolved
- Sep 24, 2026, 07:40 AM UTC
- Duration
- 36m
Affected: Licensing Service
Timeline · 3 updates
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investigating Sep 24, 2026, 07:03 AM UTC
We are currently investigating this issue.
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monitoring Sep 24, 2026, 07:12 AM UTC
A fix has been implemented and we are monitoring the results.
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resolved Sep 24, 2026, 07:40 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Sep 18, 2026, 05:46 AM UTC
- Resolved
- Sep 18, 2026, 12:31 PM UTC
- Duration
- 6h 44m
Affected: Mendix Cloud Free Tier EU
Timeline · 4 updates
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investigating Sep 18, 2026, 05:46 AM UTC
We are investigating a platform incident with Free Apps. Customers may experience failures during free app deployments and resuming their apps. This incident will be updated in 1 hour, or as events warrant.
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identified Sep 18, 2026, 06:08 AM UTC
The issue has been identified and a fix is being implemented.
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monitoring Sep 18, 2026, 06:20 AM UTC
A fix has been implemented and we are monitoring the results.
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resolved Sep 18, 2026, 12:31 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Sep 17, 2026, 01:22 PM UTC
- Resolved
- Sep 25, 2026, 10:37 AM UTC
- Duration
- 7d 21h
Affected: Mendix Cloud UKMendix Cloud Asia Pacific (Mumbai)Mendix Cloud EU (Frankfurt 2)
Timeline · 8 updates
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identified Sep 17, 2026, 01:18 PM UTC
We have identified a reduced capacity of database resources for the following Mendix plan: - XXXL(standard/premium) We advise customers not to resize to the mentioned plan, until further notice.
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identified Sep 17, 2026, 01:22 PM UTC
We have identified another region where we experience a reduced capacity of database resources.
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identified Sep 17, 2026, 01:27 PM UTC
We have identified another region where we experience a reduced capacity of database resources. Following plans are affected: - M21(standard/premium) - XXXL(standard/premium)
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identified Sep 21, 2026, 01:45 PM UTC
We have identified another region where we experience a reduced capacity of database resources. Following plans are affected: - L21(standard/premium) - M21(standard/premium) - S21(standard/premium) - XXXL(standard/premium) Our engineering teams are working on a permanent solution.
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identified Sep 22, 2026, 02:42 PM UTC
We have identified another region where we experience a reduced capacity of database resources. The reduced capacity of database resources does not affect functionality of current databases, but it affects creation of new databases. Following plans are affected: - L21(standard/premium) - M21(standard/premium) - S21(standard/premium) - XXXL(standard/premium) Our engineering teams are working on a permanent solution.
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identified Sep 23, 2026, 08:32 AM UTC
The issue with creating new databases has been resolved. Existing databases and new database creation are now operating normally. However, upgrading existing databases on the following plans in the listed regions remains affected by reduced database resource capacity: - L21 (standard/premium) - M21 (standard/premium) - S21 (standard/premium) - XXXL (standard/premium). Our engineering teams continue to work on a permanent solution and will provide further updates as progress is made.
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monitoring Sep 24, 2026, 08:04 AM UTC
We have implemented a fix and are monitoring the results. Resizes can be resumed on all affected regions.
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resolved Sep 25, 2026, 10:37 AM UTC
The incident is resolved. We haven't noticed any new issues related to the reduced capacity of database resources.
Read the full incident report →
- Detected by Pingoru
- Sep 02, 2026, 12:31 PM UTC
- Resolved
- Sep 15, 2026, 03:03 PM UTC
- Duration
- 13d 2h
Affected: Mendix Cloud US-EastMendix Cloud EU (Frankfurt)Mendix Cloud Asia Pacific (Tokyo)Mendix Cloud Dedicated US-West EchoMendix Cloud Dedicated UK EchoMendix Cloud UKMendix Cloud Dedicated Asia Pacific (Singapore) EchoMendix Cloud IEMendix Cloud Dedicated US-East HotelMendix Cloud Dedicated US-East MikeMendix Cloud US-WestMendix Cloud Dedicated US-East PapaMendix Cloud Asia Pacific (Sydney)Mendix Cloud Dedicated EU (Frankfurt) SierraMendix Cloud Canada (Central)Mendix Cloud Dedicated EU (Frankfurt) UniformMendix Cloud Asia Pacific (Singapore)Mendix Cloud Dedicated Asia Pacific (Singapore) AbleMendix Cloud Dedicated US-East KiloMendix Cloud Dedicated US-East CharlieMendix Cloud Asia Pacific (Mumbai)Mendix Cloud Dedicated US-East ColinMendix Cloud Dedicated EU (Frankfurt) MetroMendix Cloud Africa (Cape Town)Mendix Cloud South America (São Paulo)Mendix Cloud EU (Frankfurt 2)Mendix Cloud Asia Pacific (Osaka)Mendix Cloud Asia Pacific (Seoul)Mendix Cloud Asia Pacific (Jakarta)
Timeline · 4 updates
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investigating Sep 02, 2026, 12:31 PM UTC
We are getting reports from customers who are experiencing performance degradation of their application after its database was upgraded to a higher PostgreSQL version.
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investigating Sep 04, 2026, 01:01 PM UTC
We are getting reports from customers who are experiencing performance degradation of their application after its database was upgraded to a higher PostgreSQL version. Based on the reports we received we have decided to postpone the PostgreSQL17 maintenance until further notice.
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investigating Sep 07, 2026, 03:12 PM UTC
We are continuing to investigate the issue. We have determined that currently no more than 0.07% of deployed environments are affected, and customers of those affected environments are already in contact with our Support dept. As mentioned in the previous update; we have decided to postpone the PostgreSQL maintenance until further notice. Customers for whom the maintenance was postponed will be notified no less than 2 weeks in advance before maintenance will be resumed.
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resolved Sep 15, 2026, 03:03 PM UTC
This incident is resolved. A workaround is available for the performance degradation reported after the PostgreSQL upgrade. Our Support department is in direct contact with each affected customer. As previously communicated, the platform-wide PostgreSQL 17 maintenance remains postponed until further notice. Customers whose maintenance was postponed will be notified no less than two weeks in advance before it is resumed. There is no platform-wide impact, and all components have been returned to operational.
Read the full incident report →
- Detected by Pingoru
- Aug 30, 2026, 07:38 PM UTC
- Resolved
- Aug 31, 2026, 07:55 AM UTC
- Duration
- 12h 16m
Affected: Mendix Cloud US-EastMendix Cloud Dedicated US-West EchoMendix Cloud Dedicated US-East HotelMendix Cloud Dedicated US-East MikeMendix Cloud US-WestMendix Cloud Dedicated US-East PapaMendix Cloud Canada (Central)Mendix Cloud Dedicated US-East KiloMendix Cloud Dedicated US-East CharlieMendix Cloud Dedicated US-East ColinMendix Cloud South America (São Paulo)
Timeline · 3 updates
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investigating Aug 30, 2026, 07:38 PM UTC
We are currently investigating issue with metrics availability in some production clusters. Customers will see 'No data' on the metrics page. We will update the incident when we have more information.
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monitoring Aug 31, 2026, 06:33 AM UTC
Metrics and Alerts for impacted applications are available again. We'll keep monitoring the results.
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resolved Aug 31, 2026, 07:55 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Aug 30, 2026, 07:20 PM UTC
- Resolved
- Aug 30, 2026, 07:34 PM UTC
- Duration
- 14m
Affected: Project Management
Timeline · 4 updates
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identified Aug 30, 2026, 07:20 PM UTC
We are investigating an issue with Mendix Portal. Customers may experience problems accessing and managing their projects. This incident will be updated in 1 hour, or as events warrant.
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identified Aug 30, 2026, 07:21 PM UTC
We are continuing to work on a fix for this issue.
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monitoring Aug 30, 2026, 07:31 PM UTC
The production environment of projects.home.mendix.com has been restarted and we are monitoring the results.
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resolved Aug 30, 2026, 07:34 PM UTC
The incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Aug 21, 2026, 08:30 AM UTC
- Resolved
- Aug 21, 2026, 08:30 AM UTC
- Duration
- —
Timeline · 1 update
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resolved Aug 28, 2026, 02:44 PM UTC
We are investigating an incident in the region Mendix Cloud Dedicated EU. Customers may experience problems to connect to other applications in the same Mendix Cloud Dedicated EU cluster.
Read the full incident report →
- Detected by Pingoru
- Aug 21, 2026, 08:00 AM UTC
- Resolved
- Aug 21, 2026, 08:00 AM UTC
- Duration
- —
Timeline · 1 update
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resolved Aug 28, 2026, 02:50 PM UTC
Between 10:04 UTC and 20:00 UTC on August 21, applications in this dedicated cluster were unable to establish connections to other applications in the same dedicated cluster. Applications that depend on data provided by another application may have been unavailable to end users during this period. The cause was identified in the platform network configuration and a fix has been applied. Connectivity between applications has been restored and confirmed. No action is required from customers, and it was not necessary to restart or redeploy applications. If you continue to experience any problems, please contact Mendix Support.
Read the full incident report →
- Detected by Pingoru
- Aug 17, 2026, 07:00 PM UTC
- Resolved
- Aug 17, 2026, 07:00 PM UTC
- Duration
- —
Timeline · 1 update
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resolved Aug 18, 2026, 09:26 AM UTC
Maintenances have been cancelled due to platform instability. Any environment that experienced a cancelled maintenance can be operated normally. Some of the environments are experiencing high database load. This is due to failed optimization tasks during the maintenance. We are in the process of rescheduling them. Performance should return to normal after they have been executed.
Read the full incident report →
- Detected by Pingoru
- Aug 12, 2026, 08:44 PM UTC
- Resolved
- Aug 13, 2026, 06:30 AM UTC
- Duration
- 9h 45m
Affected: Mendix Cloud US-EastMendix Cloud DeploymentMendix Cloud EU (Frankfurt)Mendix Cloud Asia Pacific (Tokyo)Mendix Cloud Dedicated US-West EchoMendix Cloud Dedicated UK EchoMendix Cloud UKMendix Cloud Dedicated Asia Pacific (Singapore) EchoMendix Cloud IEMendix Cloud Dedicated US-East HotelMendix Cloud Dedicated US-East MikeMendix Cloud US-WestMendix Cloud Dedicated US-East PapaMendix Cloud Asia Pacific (Sydney)Mendix Cloud Dedicated EU (Frankfurt) SierraMendix Cloud Canada (Central)Mendix Cloud Dedicated EU (Frankfurt) UniformMendix Cloud Asia Pacific (Singapore)Mendix Cloud Dedicated Asia Pacific (Singapore) AbleMendix Cloud Dedicated US-East KiloMendix Cloud Dedicated US-East CharlieMendix Cloud Asia Pacific (Mumbai)Mendix Cloud Dedicated US-East ColinMendix Cloud Dedicated EU (Frankfurt) MetroMendix Cloud Africa (Cape Town)Mendix Cloud South America (São Paulo)Mendix Cloud EU (Frankfurt 2)Mendix Cloud Asia Pacific (Osaka)Mendix Cloud Asia Pacific (Seoul)Mendix Cloud Asia Pacific (Jakarta)
Timeline · 4 updates
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investigating Aug 12, 2026, 08:44 PM UTC
We are investigating an incident with deployments. Customers may experience failed deployments. This incident will be updated in 1 hour, or as events warrant.
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identified Aug 12, 2026, 09:37 PM UTC
We have identified the issue. We notice intermittent network issues with an external package store. Impacted customers can retry their deployment. This incident will be updated in 12 hours, or as events warrant.
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monitoring Aug 13, 2026, 03:04 AM UTC
The external package store has recovered and is now operating normally. We are continuing to monitor the system to confirm full stability.
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resolved Aug 13, 2026, 06:30 AM UTC
The incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Jul 28, 2026, 12:09 PM UTC
- Resolved
- Jul 30, 2026, 08:20 AM UTC
- Duration
- 1d 20h
Affected: Backups
Timeline · 5 updates
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investigating Jul 28, 2026, 12:09 PM UTC
We are investigating an issue with Mendix Portal where customers may experience issues with uploading backups. This incident will be updated in 1 hour, or as events warrant.
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identified Jul 28, 2026, 01:52 PM UTC
The issue has been identified and we're working on a fix. We will provide updates as more information becomes available.
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identified Jul 28, 2026, 03:50 PM UTC
The fix is taking longer than expected. We're planning to release this fix on 29 Jul at 1500 UTC as a hotfix. Unfortunately we cannot offer any workaround for uploading backups until the fix is released and we apologize for the inconvenience caused by this issue.
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monitoring Jul 29, 2026, 03:10 PM UTC
The hotfix has been deployed and we're monitoring the results. Impacted customers can upload backups again.
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resolved Jul 30, 2026, 08:20 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Jul 23, 2026, 09:30 AM UTC
- Resolved
- Jul 23, 2026, 12:50 PM UTC
- Duration
- 3h 19m
Affected: Mendix Cloud DeploymentCustom domains
Timeline · 4 updates
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investigating Jul 23, 2026, 09:30 AM UTC
We are investigating an incident with custom domains being unavailable after restarting the environment. Customers may experience: - The application being unavailable on the custom domain - Custom domains not shown on Mendix Portal We advise customers with a custom domain on their application to not restart or deploy to those applications for the time being. This incident will be updated in 1 hour, or as events warrant.
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investigating Jul 23, 2026, 09:35 AM UTC
We are continuing to investigate this issue.
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monitoring Jul 23, 2026, 10:16 AM UTC
A fix has been implemented. Restarting the application environment recovers the custom domains. We will continue to monitor the results.
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resolved Jul 23, 2026, 12:50 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Jul 23, 2026, 07:38 AM UTC
- Resolved
- Jul 23, 2026, 03:04 PM UTC
- Duration
- 7h 26m
Affected: Control CenterSoftware Composition
Timeline · 5 updates
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investigating Jul 23, 2026, 07:38 AM UTC
We are currently investigation issue.
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identified Jul 23, 2026, 02:35 PM UTC
Issue was identified as a problem with the cleanup of Old SBOMs.
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monitoring Jul 23, 2026, 02:36 PM UTC
Fix is applied and we will monitor the performance.
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resolved Jul 23, 2026, 03:04 PM UTC
Incident has been resolved.
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postmortem Jul 23, 2026, 03:05 PM UTC
[RCA 006 - SBOM Server RDS CPU saturation & connection-pool exhaustion - Control Center \(Cloud\)](https://mendix.atlassian.net/wiki/spaces/CCC1/pages/4923031817/RCA+006+-+SBOM+Server+RDS+CPU+saturation+connection-pool+exhaustion)
Read the full incident report →
- Detected by Pingoru
- Jul 16, 2026, 04:42 PM UTC
- Resolved
- Jul 17, 2026, 07:36 AM UTC
- Duration
- 14h 54m
Affected: Mendix Cloud US-EastMendix Cloud EU (Frankfurt)Mendix Cloud Dedicated EU (Frankfurt) SierraMendix Cloud EU (Frankfurt 2)
Timeline · 8 updates
Read the full incident report →
- Detected by Pingoru
- Jul 15, 2026, 03:02 AM UTC
- Resolved
- Jul 15, 2026, 12:22 PM UTC
- Duration
- 9h 19m
Affected: Mendix Cloud US-EastMendix Cloud Dedicated EU (Frankfurt) AlfaMendix Cloud EU (Frankfurt)Mendix Cloud Dedicated US-West AlfaMendix Cloud Asia Pacific (Tokyo)Mendix Cloud Dedicated US-West EchoMendix Cloud Free Tier EUMendix Cloud Dedicated UK EchoMendix Cloud UKMendix Cloud Dedicated Asia Pacific (Singapore) EchoMendix Cloud IEMendix Cloud Dedicated US-East HotelMendix Cloud Dedicated US-East MikeMendix Cloud US-WestMendix Cloud Dedicated US-East PapaMendix Cloud Asia Pacific (Sydney)Mendix Cloud Dedicated EU (Frankfurt) SierraMendix Cloud Canada (Central)Mendix Cloud Dedicated EU (Frankfurt) UniformMendix Cloud Asia Pacific (Singapore)Mendix Cloud Dedicated Asia Pacific (Singapore) AbleMendix Cloud Dedicated US-East KiloMendix Cloud Dedicated US-East CharlieMendix Cloud Asia Pacific (Mumbai)Mendix Cloud Dedicated US-East ColinMendix Cloud Middle East (Bahrain)Mendix Cloud Dedicated EU (Frankfurt) MetroMendix Cloud Africa (Cape Town)Mendix Cloud Middle East (UAE)Mendix Cloud South America (São Paulo)Mendix Cloud EU (Frankfurt 2)Mendix Cloud Asia Pacific (Osaka)Mendix Cloud Asia Pacific (Seoul)Mendix Cloud Asia Pacific (Jakarta)Mendix Cloud EU (Frankfurt): GenAI ResourcesMendix Cloud Canada (Central): GenAI Resources
Timeline · 3 updates
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identified Jul 15, 2026, 03:02 AM UTC
We have identified an incident related to an expired certificate. The wildcard for the mendix.com domain is affected. The team is working on solving the problem.
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monitoring Jul 15, 2026, 03:24 AM UTC
We have corrected the certificate and are monitoring the issue.
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resolved Jul 15, 2026, 12:22 PM UTC
The expired wildcard TLS certificate for *.mendix.com has been replaced across all affected endpoints. We have verified that services have returned to normal operation across all Mendix Cloud regions. This incident is now resolved.
Read the full incident report →
- Detected by Pingoru
- Jul 06, 2026, 12:03 PM UTC
- Resolved
- Jul 23, 2026, 12:51 PM UTC
- Duration
- 17d
Affected: Mendix Cloud UK
Timeline · 4 updates
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identified Jul 06, 2026, 12:03 PM UTC
We are facing issues with database provisioning in the Mendix Cloud UK cluster. Customers will experience issues while creating new apps but existing apps will work fine. Issue is related to our cloud provider not having capacity on one of the availability zones. Please do not deploy new applications if you are deploying for the first time, perform downsizes, or clear database during the incident.
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identified Jul 13, 2026, 12:32 PM UTC
We are continuing to work on a fix for this issue. This incident will be updated in 24 hours, or as events warrant.
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monitoring Jul 17, 2026, 09:28 AM UTC
A fix has been implemented and we are monitoring the results. Customers are free to deploy (for the first time), perform downsizes, or clear databases again.
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resolved Jul 23, 2026, 12:51 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Jun 30, 2026, 02:00 PM UTC
- Resolved
- Jul 02, 2026, 07:56 AM UTC
- Duration
- 1d 17h
Affected: Mendix on KubernetesMendix Cloud DeploymentPartner Cloud Deployment SAP CloudMendix on Azure
Timeline · 5 updates
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investigating Jun 30, 2026, 02:00 PM UTC
We are investigating an issue when building Deployment Packages from the Developer Portal. Affected applications can deploy an existing package but can not build a deployment package.
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monitoring Jun 30, 2026, 02:57 PM UTC
A fix has been implemented and we are monitoring the results.
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identified Jul 01, 2026, 02:52 PM UTC
We're investigating an issue with building deployment packages for Mendix Runtime 11.12 from the Developer Portal. All other Runtimes are unaffected. As a workaround, customers can build the package locally using Studio Pro and upload the package on Developer Portal
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monitoring Jul 01, 2026, 04:07 PM UTC
A fix has been implemented and we are monitoring the results. Customers should be able to build deployment packages for Mendix Runtime 11.12 from the Developer Portal again.
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resolved Jul 02, 2026, 07:56 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Jun 22, 2026, 01:30 PM UTC
- Resolved
- Jun 25, 2026, 08:22 AM UTC
- Duration
- 2d 18h
Affected: Mendix Cloud DeploymentMendix Cloud UK
Timeline · 3 updates
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investigating Jun 22, 2026, 01:30 PM UTC
We are facing issues with database provisioning in the Mendix Cloud UK cluster. Customers will experience issues while creating new apps but existing apps will work fine. Issue is related to our cloud provider not having capacity on one of the availability zones. Please do not deploy new applications if you are deploying for the first time, perform downsizes, or clear database during the incident.
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monitoring Jun 23, 2026, 02:46 PM UTC
We have implemented a fix which enables additional availability zones for resource creation. We will keep monitoring the situation. Customers can continue deploying applications
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resolved Jun 25, 2026, 08:22 AM UTC
We are good with the database provisioning in the UK cluster. Resolving the incident
Read the full incident report →
- Detected by Pingoru
- Jun 17, 2026, 12:44 PM UTC
- Resolved
- Jun 18, 2026, 09:24 AM UTC
- Duration
- 20h 40m
Affected: Mendix Cloud DeploymentMendix Cloud UK
Timeline · 2 updates
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identified Jun 17, 2026, 12:44 PM UTC
We are investigating an incident with databases in the Mendix Cloud UK cluster. Customers may experience issues connecting to the database or deploying their app. Issue is related to our cloud provider not having capacity on one of the availability zones. Please do not deploy new applications, perform downsizes, or clear database during the incident. This incident will be updated in 1 hour, or as events warrant.
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resolved Jun 18, 2026, 09:24 AM UTC
Our cloud provider has restored capacity in the affected availability zone, and this incident is now resolved. The issues with connecting to databases and deploying applications in the Mendix Cloud UK cluster have been cleared. Operations that were paused as a precaution, including first time deployments, downsizes, and database clears, can now be resumed safely. If you continue to experience any problems, please contact Mendix Support. We apologize for the inconvenience and thank you for your patience throughout the incident.
Read the full incident report →
- Detected by Pingoru
- May 21, 2026, 12:49 PM UTC
- Resolved
- May 22, 2026, 09:01 AM UTC
- Duration
- 20h 11m
Affected: Mendix Cloud EU (Frankfurt)Logging, Monitoring, and Alerting
Timeline · 4 updates
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investigating May 21, 2026, 12:49 PM UTC
Some of the apps are experiencing issues accessing the logs. The team is investigating the issue.
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identified May 21, 2026, 01:04 PM UTC
The issue has been identified and a fix is being implemented.
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monitoring May 21, 2026, 01:17 PM UTC
A fix has been implemented, and we are monitoring the results. Note on log retention: For the affected environments, application and access logs between 13:00 UTC on 20 May 2026 and the time of resolution are not recoverable. Customers reviewing log data from this window will see a gap covering this period.
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resolved May 22, 2026, 09:01 AM UTC
The incident has been resolved. Application logs and access logs are available after the fix. Unfortunately we won't be able to recover the missing logs. We apologize for the inconvenience caused by this outage.
Read the full incident report →
- Detected by Pingoru
- May 19, 2026, 09:59 AM UTC
- Resolved
- May 21, 2026, 08:50 AM UTC
- Duration
- 1d 22h
Affected: Mendix Cloud US-EastMendix Cloud DeploymentMendix Cloud EU (Frankfurt)Mendix Cloud Asia Pacific (Tokyo)Mendix Cloud Free Tier EUMendix Cloud UKMendix Cloud IEMendix Cloud US-WestMendix Cloud Asia Pacific (Sydney)Mendix Cloud Canada (Central)Mendix Cloud Asia Pacific (Singapore)Mendix Cloud Asia Pacific (Mumbai)Mendix Cloud Middle East (Bahrain)Mendix Cloud Africa (Cape Town)Mendix Cloud Middle East (UAE)Mendix Cloud South America (São Paulo)Mendix Cloud EU (Frankfurt 2)Mendix Cloud Asia Pacific (Osaka)Mendix Cloud Asia Pacific (Seoul)Mendix Cloud Asia Pacific (Jakarta)Mendix Cloud EU (Frankfurt): GenAI ResourcesMendix Cloud Canada (Central): GenAI Resources
Timeline · 3 updates
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investigating May 19, 2026, 09:59 AM UTC
We are currently investigating this issue.
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monitoring May 19, 2026, 11:33 AM UTC
The issue has been identified. The issue is affecting backups, restore package creation, deployments and pipelines. A fix has been applied, and we are monitoring the platform.
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resolved May 21, 2026, 08:50 AM UTC
The recent deployment performance improvements introduced some unexpected production-specific issues that affected deployment stability. This has now been resolved, and we’ve further strengthened monitoring and safeguards to help prevent similar disruptions in the future.
Read the full incident report →
- Detected by Pingoru
- May 19, 2026, 08:35 AM UTC
- Resolved
- May 21, 2026, 08:50 AM UTC
- Duration
- 2d
Affected: Mendix Cloud DeploymentMendix Cloud EU (Frankfurt)Mendix Cloud EU (Frankfurt 2)
Timeline · 5 updates
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investigating May 19, 2026, 08:35 AM UTC
We are currently investigating why deployments are stuck or failing.
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investigating May 19, 2026, 08:40 AM UTC
We are continuing to investigate this issue.
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identified May 19, 2026, 09:14 AM UTC
The issue has been identified. The team is working on a fix. Deploying the app without taking a backup option can be used as a workaround until the a fix is applied.
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monitoring May 19, 2026, 11:34 AM UTC
A fix has been implemented, and we are monitoring the issue.
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resolved May 21, 2026, 08:50 AM UTC
The recent deployment performance improvements introduced some unexpected production-specific issues that affected deployment stability. This has now been resolved, and we’ve further strengthened monitoring and safeguards to help prevent similar disruptions in the future.
Read the full incident report →
- Detected by Pingoru
- May 18, 2026, 12:38 PM UTC
- Resolved
- May 18, 2026, 12:40 PM UTC
- Duration
- 1m
Affected: Licensing Service
Timeline · 2 updates
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investigating May 18, 2026, 12:38 PM UTC
We are currently investigating this issue.
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resolved May 18, 2026, 12:40 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- May 12, 2026, 04:49 PM UTC
- Resolved
- May 15, 2026, 07:03 AM UTC
- Duration
- 2d 14h
Affected: Mendix Cloud US-EastMendix Cloud DeploymentMendix Cloud EU (Frankfurt)Logging, Monitoring, and AlertingMendix Cloud Asia Pacific (Tokyo)BackupsMendix Cloud Free Tier EUMendix Cloud UKMendix Cloud IEMendix Cloud US-WestMendix Cloud Asia Pacific (Sydney)Mendix Cloud Canada (Central)Mendix Cloud Asia Pacific (Singapore)Mendix Cloud Asia Pacific (Mumbai)Mendix Cloud Middle East (Bahrain)Mendix Cloud Africa (Cape Town)Mendix Cloud Middle East (UAE)Mendix Cloud South America (São Paulo)Mendix Cloud EU (Frankfurt 2)Mendix Cloud Asia Pacific (Osaka)Mendix Cloud Asia Pacific (Seoul)Mendix Cloud Asia Pacific (Jakarta)
Timeline · 4 updates
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investigating May 12, 2026, 04:49 PM UTC
We are currently investigating the issue.
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identified May 12, 2026, 05:19 PM UTC
We identified the root cause. The team is working on solving the problem.
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monitoring May 12, 2026, 05:56 PM UTC
A fix has been implemented, and we are monitoring the results.
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resolved May 15, 2026, 07:03 AM UTC
This incident has been resolved.
Read the full incident report →
