Maze incident

AI Moderated studies aren't functioning correctly

Resolved after 1 hour 32 minutes, affecting AI-Moderated Studies, on August 18, 2026.

resolved Aug 18, 2026, 02:28 PM UTC

The issue affecting AI Moderated studies has now been fully resolved. AI Moderated interactions and study links are functioning normally again, including studies with image stimuli. We apologize for the disruption and appreciate your patience and understanding while we worked to resolve the issue.

Started
Aug 18, 2026, 12:56 PM UTC
Resolved
Aug 18, 2026, 02:28 PM UTC
Duration
1h 32m
Detected by Pingoru
Aug 18, 2026, 12:56 PM UTC

Affected components

AI-Moderated Studies

Update timeline

  1. investigating Aug 18, 2026, 12:56 PM UTC

    We’re currently experiencing an issue affecting AI Moderated studies. Our team is actively investigating the issue and working to restore full functionality as quickly as possible. We’re sorry for the disruption and appreciate your patience. We’ll share further updates as soon as we have more information.

  2. identified Aug 18, 2026, 01:24 PM UTC

    Our Engineering Team is continuing to work toward restoring full functionality for AI Moderated studies as quickly as possible. We’ve now identified the scope of the issue. The following areas are currently affected: • AI Moderated interactions and study links • AI Moderated studies with image stimuli We’ll continue to provide updates as soon as more information becomes available.

  3. resolved Aug 18, 2026, 02:28 PM UTC

    The issue affecting AI Moderated studies has now been fully resolved. AI Moderated interactions and study links are functioning normally again, including studies with image stimuli. We apologize for the disruption and appreciate your patience and understanding while we worked to resolve the issue.

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